Richard K.
Sandy Hook, Manitoba, CanadaMember since October 2018

Reviews (1)


    • Oct 30, 2018
    • Verified Reviewer

    FixMeStick

    Make sure you get all the information prior to purchase

    Overall Experience:

    I recently renewed my FixMeStick, but prior to renewing, I asked if I could use my current stick on my Mac. They assured me that they could convert my current stick to Mac. I renewed my stick and proceeded to use it on my PC first and then tried to use it on my Mac.

    After several attempts without success, I got ahold of their support and was informed that this particular stick would only work with a PC. This was because I had used it on a PC first and now it wasn't able to be converted. So in order to use a FixMeStick on my Mac, I would have to purchase another stick.

    Had I known this in the first place, I wouldn't have bothered to renew.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Oct 31, 2018

      Company Response from FixMeStick Technologies Inc.

      Hi Richard!

      I'm sorry you had trouble with your FixMeStick. It's true that our FixMeSticks work on either PC or Mac, so you will not be able to use it on both computers. However, if you'd like to use your FixMeStick on your Mac from now on, we can convert your FixMeStick for you! Just contact our support at support@fixmestick.com and we'd be more than happy to help you!

      Best,

      Claire


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