Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jul 10, 2018

Getting out of debt

By Teddy S., Maryland, Verified Reviewer

I know I just made my first payment at the end of June. Here is the best part, which is in a way, I don't have to worry about making two bills on time because I know that they are helping me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Teddy, for your review! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 10, 2018

Getting started

By Flora B., Montana, Verified Reviewer

I am new to the program, having recently signed up. As far as I can tell, the program is going to be a lifesaver for me.

My husband fought cancer for two years. $70,000 and maxed credit cards later, I was left alone to carry on. My husband had always handled the finances. He tried to teach me, but was so ill, and he couldn't.

I was at the end of the rope...and no hope.

Then I saw an ad for Freedom Debt Relief online. I was filling out an application and before I completed it, my phone rang and they were on the other end of the line willing to help me.

I have never been so happy to receive a phone call.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Flora, it's amazing to hear your experience. Thank you for sharing your positive feedback about the program! We're glad to hear this has been a huge relief for you! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 10, 2018

Relief

By Donald D., Norfolk, VA, Verified Reviewer

I can feel better each month knowing I will not have to worry about not being able to cover my monthly payments. I can finally be able to save some money. Before I decided to check into the program from FDR, I was always robbing Peter to pay Paul. Now I can feel a little relieved knowing that I will be able to make ends meet each month. Thank you FDR.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Donald, thank you for your positive review! We look forward to helping you become debt free! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 8, 2018

Friendly and helpful

By Kathleen P., Wisconsin, Verified Reviewer

I have only been in the program for a short time but everyone has been very helpful and friendly. If I call with any questions, they have always answered my questions with a friendly attitude and accurately.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Kathleen, thank you for sharing your experience about the program! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 6, 2018

So far very satisfied.

By James K., Indianapolis, IN, Verified Reviewer

I was a little skeptical about this, and it is still too early to tell how this is going to turn out, but the startup of this program was handled very professionally and I would recommend them to anyone who is trying to get their finances straight again. I will be updating my review as things progress.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you for sharing your honest review of the program. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 6, 2018

Very pleased with service

By Marie M., Fuquay Varina, NC, Verified Reviewer

We spoke with Nick V. and were very pleased with his thoroughness and professionalism. He explained each step of the process over the phone as we simultaneously worked over the computer understanding each part of the contract and paperwork.

We feel very relieved and comfortable with the process now and do recommend future clients to utilize Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Marie, for sharing your great experience with the program! We're glad you chose Freedom Debt Relief! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 6, 2018

Professional, competent and trustworthy!

By Elizabeth B., Virginia, Verified Reviewer

I am in the early stages of working with Freedom Debt Relief to reduce my debt and am already VERY pleased with the results. From my first conversation with a senior debt consultant, Venetia Houser, to the follow up from other staffers, I have been impressed with the smooth, effective and efficient work being done on my financial issues. Thank you so much! I am no longer worrying about how I can pay down my credit card debt and get completely back on track financially.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Elizabeth, for your positive review about the program! We look forward to helping you become debt free! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Helpful Review? 1 Person Has Voted

Posted on Jul 5, 2018

So far good

By Cecilia B., Oklahoma, Verified Reviewer

Cory has been great to work with. He explained the program to me in detail. When going over the paperwork, he made sure I understood. I didn't feel like he was being judgemental at all. He has answered my questions through email in a timely manner. Which has been great because I come up with a LOT! I am only one month into the program. But so far so good. It is nice knowing that in 4 years I will have all of my debt paid off. Cory also gave me some pointers on how to put money back for emergency/or a nest egg so to speak. I do recommend this program. I have had other friends discuss other programs. Their experience has not been so easily set up as FDR has been.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Cecilia, for your positive review about the program! It's amazing to hear about your great experience with Freedom Debt Relief. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 3, 2018

Freedom Debt Relief

By Farouk E., California, Verified Reviewer

I'm a new client. As a retired person with fixed income and rising cost, getting into a financial bind is humiliating. I am looking forward to getting out of this issue in the near future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you for your review, Farouk! We Look forward on helping you become debt free! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Helpful Review? 1 Person Has Voted

Posted on Jul 3, 2018

My debt relief experience

By David V., Florida, Verified Reviewer

I thought about signing up for the program for over three weeks. I had never been in a debt situation as I was in, ever. Having multiple phone conversation with Adam Wagner of Freedom Debt Relief, I signed on. I am glad I did! Adam was great, gave me the ins and outs, and the reality of my situation. There were no pressures, just solid information and the facts. I'm glad Adam hung in there with me! He is also with me through the entire process, and I can call him anytime. The stress and aggravation are gone and I feel like I can get back on track.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, David, for your honest feedback about the program. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 3, 2018

Review

By Michael R., Bastrop, TX, Verified Reviewer

It is actually too early for an honest review. I am awaiting Francis Lindsey to call me. These creditors are bombarding my phone. I wrote Francis and am awaiting to hear back from him.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Michael, sorry to hear that experiencing excessive creditor calls. Please give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 3, 2018

Windfall

By Heather M., North Carolina, Verified Reviewer

I took the call by chance one morning, even though I usually do not answer telemarketing calls. After receiving the offer, I was struck dumb and didn't believe it was true. I checked the company out, talked to my therapist, and friends, and was convinced it was legit. I am now on my way to being debt free in less than four years. Even though I am having to re-adjust my life without using credit, and I've only been with the program for a month, I feel so much better about my debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Heather! We're glad you chose Freedom Debt Relief and we look forward to helping you become debt free. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you

Posted on Jul 2, 2018

Freedom Debt Relief

By Fred G., Wisconsin, Verified Reviewer

They were very friendly and professional, and have taken a big weight off my shoulders and given me room to breathe. Thank you very much for helping me out and taking this debt out of my hands to take care of it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Fred, for sharing your positive experience about the program. You're now one step closer to become debt free. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 2, 2018

Great feeling

By Marvin D., Chandler, TX, Verified Reviewer

So far Freedom Debt Relief is what I expected - friendly, helpful, and informative. Keep up the good work, I expect to have things continue to go well and get out of debt in 48 months, without hassles. It's a great feeling and a peace of mind.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Thank you, Marvin, for your positive feedback about the program. We will continue providing you with excellent customer service. If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jun 30, 2018

Too early!

By Pamela C., Texas, Verified Reviewer

It is totally too early for me to give a review as I am just starting the program. So far I have had a very pleasant experience with them and I'm certain it will continue.

When we get a little further into the process, I will write an updated review, if that is allowed.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 2, 2018

Thank you Pamela for your honest feedback. We look forward to working with you and helping you become debt free! Please reach out to our client services department (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jun 29, 2018

Everything okay at this time. Thank you.

By Larry R., Lousiana, Verified Reviewer

I am a new customer, and so far I am satisfied with the service. Thank you for your help. Please contact my creditors and let them know that you are handling my credit. Because of the scam, I was hit hard by the scammers, therefore, left with the inability to pay these loans.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

We're sorry to hear about the hardship you experienced Larry, but we're so glad we've been able to help you with overcoming this. You're one step closer to financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 28, 2018

Alleviate the stress

By Abe W., Dallas, TX, Verified Reviewer

Although it is my fault for creating the debt, the creditors never had my best interest at heart. Therefore this program gives me the opportunity to repay my debt at an agreed upon price and relieve the stress of debt collection.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for your honest review Abe. We certainly have your best interest in mind and look forward to your continued success and savings with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Jun 28, 2018

Review for Freedom Debt Relief

By Leona K., Orange, VA, Verified Reviewer

So far I'm very pleased with Freedom Debt Relief. They have given me a peace of mind. My living arrangements have changed and I just couldn't keep up with all the payments. It was making me worry so much. I called them, and they talked with me and helped me so much! I will recommend them to everyone who needs them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

We're so glad to hear we've already been able to provide you with some peace of mind Leona. We look forward to continuing to assist you on your debt free journey. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 28, 2018

I do recommend

By Carol B., North Carolina, Verified Reviewer

Freedom Debt Relief agents that I have communicated with have been very helpful and understanding. Very prompt with the paperwork needed and have already started negotiations with my creditors and my payments to them. I like the set-up of their website so I can log in and see exactly what's being done.

I so appreciate their help with this. I was at my wit's end.

I only gave them four stars (pretty good) at this point in the process because I've just begun the process, but I do strongly recommend them if you need help getting out of the credit card monopoly!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for the positive review Carol. We can only hope to exceed your expectations, as the program progresses. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 27, 2018

Wanted to be debt-free

By Gayle C., Pennsylvania, Verified Reviewer

We are new to this process, so we are trying to be optimistic. Our goal is to be debt-free instead of constantly struggling to make ends meet. We know it is a process, and we are ready to put in the work. The idea of being debt-free sounds so amazing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 29, 2018

Thank you for sharing your excellent feedback with us Gayle! We're going to make that idea become a reality - and we can do it together! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 26, 2018

Thank you

By Celestina S., Folsom, CA, Verified Reviewer

I thank you all for the help. Now I can live a better life. Before, I couldn't go to the hairdresser, only once a year at my birthday. Now I already went. I lived in Social Security, paycheck to paycheck, it is very hard.

Thank you very much for all the help and professionalism.

To all thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 27, 2018

Thank you for your excellent review, Celestina! We are so glad to hear the program is providing you some immediate relief, in addition to the long-term savings you will experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 25, 2018

Terrible experience so far

By Sara H., South Dakota, Verified Reviewer

I have been enrolled in the Freedom Debt Relief for around two months. Absolutely nothing has been done by Freedom Debt Relief. The only thing that has happened is my credit score dropped 75 POINTS (I wish I could bold and highlight this) due to my missed payments, which is a program requirement. My "specialist" gives me the runaround. When I asked for an update via email, I was told to look at my dashboard and that he didn't "write long emails." Seriously? I was also told when I signed up for the program that due to the amounts owed, ALL of my accounts would be taken care of "right away." We clearly have different views on what "right away" means. So far, my experience has been absolutely terrible, and I am super disappointed (and worried). They definitely sucker you in with promises of your debt improving, but so far, mine is just getting worse.

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Jun 27, 2018

We're sorry to hear the program is not progressing in the way you expected, Sara. Most of our clients will see their initial settlement around 4-6 months into the program. We would be happy to review your account with you and go over any program information, in order to resolve your concerns, please contact our client services department at (800) 655-6303 so we may further assist you.

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2018

Lighter weight on my shoulders

By Vickie V., Arkansas, Verified Reviewer

I was 100% satisfied with my outcome after contacting Freedom Debt Relief. I have been trying to get out of credit card debt (again), and after my husband died, was just making minimum payments that would have had me paying for ten years or more, not to mention all the interest that was going to be paid over time. After struggling to obtain a consolidation loan (with no luck), I just didn't want to go out with a bankruptcy and determined that Freedom was my best choice. After contacting them, I decided on the spot to enroll. The biggest attraction is that I make the final decision on the settlement amounts. But overall, they keep you involved, and I think that is important because it's my debt, not theirs.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for sharing your hardship and testimony from being with Freedom Debt Relief, Vickie. We understand that our clients come to us under unfortunate circumstances, but we are here for you and we will continue to work with your best interest in mind. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 23, 2018

Good

By George M G., Brownsville, TX, Verified Reviewer

My review I would have rated excellent! Unfortunately, several personnel employees wrote down my checking account number incorrectly. Then to top it off, they didn’t clear it with there computer system. It delayed my payments not once but twice. Until the third person solved the issue. I was very disappointed, to say the least. It caused a big overdrawn on my account and another checking account. The only reason I mentioned another account is because the bank shouldn’t have removed my payment. It caused my account to be overdrawn $342.00 plus NSF charges. This payment it’s included with Freedom Relief Debt. Finally, my first payment was submitted on June 7Th. The actual date is on the 4Th. Hopefully, my next payment is scheduled on June 24Th. Thank you for allowing me to express my disappointment.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're sorry to hear there's been some trouble with your deposits, George. You're always welcome to call in to confirm the bank account information on file, or update it directly on your client dashboard at www.fdrclient.com. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 23, 2018

Review

By Kyle C., Tennessee, Verified Reviewer

When I first started the process, I was concerned and nervous. After speaking with a representative, my mind was calmed. Getting to truly understand the whole process and how it would benefit me and my family moving forward brought about peace of mind. I would recommend this service to anyone struggling with debt so that they too can have a debt-free future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're so glad to hear that your debt consultant was able to ease some of your initial concerns, Kyle. We look forward to your continued success with the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 22, 2018

Fully recommend

By Monica T., Sparks, NV, Verified Reviewer

So far Freedom Debt Relief and been very responsive to my needs with great customer service and always answering all of my questions. The ease of being able to add or remove accounts during the program is also a nice relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for the great review of the program and services we provide, Monica! We appreciate your kind words. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 21, 2018

First review

By Eugene S., Forest City, IA, Verified Reviewer

Everything seems to be going ok. I get phone calls from creditors every day. I just let them ring and not answer any calls that are not identified. I do feel good that these debts will be resolved in the future. I don't feel as stressed out as I did when I could not see any future that was not negative.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We strive to provide stress relief along with debt relief, Eugene, and we're glad to hear this has been your experience. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

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