FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Jan 21, 2019

Excellent help, real support

By John S., Marion, IL, Verified Reviewer

I have been a FixMeStick customer for several years. Each time I call for assistance the representative is knowledgeable about computers, viruses, and solutions to difficulties. The representative is skilled in sharing the information with me, patiently making certain I understand what I am being asked to do, and making certain that he/she understands my problem. I currently have FixMeSticks for ten computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 20, 2019

I like FixMeStick

By Aranka M., British Columbia, Canada, Verified Reviewer

When I used FixMeStick, I was surprised at how good it worked. When I asked stores is it worth to by it, they always told me no.

It doesn't work. Now I'm happy to claim that they were wrong and it is a good thing.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 19, 2019

Removes viruses, others overlook!

By David S., Texas, Verified Reviewer

I contacted FixMeStick after losing my device during a recent move. Customer Service was an excellent experience, they are sending me a replacement (something companies nowadays very seldom achieve or even seem to desire to help). FixMeStick removes viruses other programs do not even find. I have been very pleased with both the FixMeStick and exceptional Customer Support.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 19, 2019

Review

By Rosie M., Nevada, Verified Reviewer

So far I have used the FixMeStick on my desktop PC, but it is still slow so I plan on doing another cleaning over the weekend. Now I have tried to use the FixMeStick on my laptop but it did not work. When I plugged it in and double clicked to run, it will not run. Why can't it work on laptops?

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jan 21, 2019

Hey Rosie!

Thanks for reaching out. FixMeStick definitely works on laptops! If you're having trouble getting FixMeStick started, send us an email at support@fixmestick.com and we'd be more than happy to help.

Looking forward to hearing from you.

Best,

Claire

Posted on Jan 19, 2019

FixMeStick is making our computer run so much faster

By Judy B., Florida, Verified Reviewer

I installed this and our computer is behaving the way it did last year when it was new. I took a leap of faith uninstalling my McAfee, so I pray this works on a virus or spyware.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 19, 2019

FixMeStick

By Tom D., Toronto, Ontario, Canada, Verified Reviewer

I have been using FixMeStick for about five years; never had a problem, and I always found good, knowledgeable "support-people" that could satisfy my questions. I just bought a new, non-expiring "Lifetime FixMeStick" for about $200. Excellent value, in the long-term...

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 18, 2019

Used it for the first time

By Robert C., Whitby, Ontario, Canada, Verified Reviewer

OK, I bought this some time ago off the Shopping Channel. I only started to use it and did scanning on three of my computers. One desktop and one laptop, both checked out CLEAN, which was nice to see. I will scan these again each month or two.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 17, 2019

Superb customer service

By Joanne L., Malibu, CA, Verified Reviewer

I contacted FixMeStick because mine was lost in the California fires and asked how to go about replacing it. I received a response the next day with sympathy for my loss (entire home lost) and advice that they will replace my FixMeStick free of charge.

I was not expecting that and totally satisfied. Every interaction with them was quick and complete. I have used this product on my previous computer (also lost) and was always completely satisfied.

Nice to know there are reputable companies that stand behind their promises. Thank you FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 17, 2019

Awesome

By Fay J., Alberta, Canada, Verified Reviewer

The FixMeStick was easy to use and cleared at least nine viruses from two of my computers. The result of that is both computers are performing much faster, I didn't lose anything that I needed to keep, and it only took about two hours per computer to do that. I will continue to clean up my computers for a year and I may purchase the FixMeStick for next year as well. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 17, 2019

On the edge of my seat!

By Betty C., Clearwater, FL, Verified Reviewer

I'm so happy I got the FixMeStick as I'm a little more older but know how to pretty much keep up with the fast new technologies, but if you ever have problems, you need FixMeStick! My one flat screen is older, but FixMeStick went right in and cleaned it better than any services I've tried, and it's so expensive, and they don't mind taking your hard earned money. So if you want it done right, don't hesitate, get it, you won't be disappointed. I can't thank you enough as my devices were totally messed up when I went through being robbed, so you'll see how it will save you. Thank you kindly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 17, 2019

Still going

By Rori J., Colorado, Verified Reviewer

Initially, I had trouble getting it started. My high schooler got it going Friday and it's still going. It has never been cleaned, and I'm almost afraid of what's on it!

So I honestly can't give an accurate review as I haven't been able to access my computer yet. But it seems to be working. I'm very excited to be able to use the FixMeStick from home. Not in our budget to take the computer for repairs. I hope this helps someone!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 16, 2019

Prompt, courteous service

By Nancy P., West Newfield, ME, Verified Reviewer

Although I did have to try starting the FixMeStick a few times before it worked, it did work properly and removed a virus on my computer. I received prompt delivery and received prompt and courteous assistance from FixMeStick when I asked for help.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2019

Refund

By John M., Edmonton, Alberta, Canada, Verified Reviewer

After being billed for an automatic yearly renewal for my FixMeStick, which I declined, and when I contacted the support section I received an immediate rebate back to my credit card. I was pleased with the prompt service for my refund; this practice is rare when dealing with such issues online if the proper department is even available to address refunds.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2019

Finally got to use it.

By Irving B., Verified Reviewer

I've had my FixMeStick since it came out, my computer was already acting crazy. I was ready to discard it in the garbage because I had purchased a new computer. So before throwing the computer away, I plugged it in one more time. The computer came on and cut off. So I took the battery off and it came on and stayed on. So I finally got a chance to install FixMeStick and it removed 31 viruses and it's working fine now. Thanks to FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2019

FixMeStick

By Michael B., Ontario, Canada, Verified Reviewer

Hello Guys and Gals, I have installed my FixMeStick. It only took four and a half hours to complete its task. It found several viruses and removed them. I have an old Lenovo computer. It is slow. I had expected the speed to improve after the treatment. However, that is not to be. It is as slow as it ever was. So I have concluded that although the FixMeStick did its job, my computer is still a pile of crap.

I thank you for the effort and am sure it will work wonders on a new computer, once I can afford one.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 16, 2019

Good product for removal of files

By Danielle H., Las Vegas, NV, Verified Reviewer

I got the product about a week ago and I have used it twice. The first time, it removed four files that were slowing my computer down. I immediately saw improvement in the glitches in my accessories as well.

The second time it found no issues.

The process takes a while as the product goes through each of your files and process that are assigned to your computer and then gives you the results.

I found it an easy process for my needs and will use it throughout the year to get the computer operational and at top speed! FixMeStick is a great a product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2019

Sustained persistence

By Beverly H., Cincinnati, OH, Verified Reviewer

I was very pleased with the FixMeStick device, which I did employ for use on my laptop. Very easy and effective. I wanted to add that although another issue on my home PC could not be resolved, Marco Bertoli never gave up on supplying multiple options to help me. This diligence and dedication to customer service speaks volumes to me about this person and the company behind him. Thank you for an exceptional product and for your focus on service to your customers!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 16, 2019

Good product

By Jo-Anne S., Sudbury, Ontario, Canada, Verified Reviewer

I am not very tech savvy. But by following the instructions that came with it, I managed to get it to work quite quickly. It didn’t take as long as it said to do the scan. I purchased mine from the shopping channel and the price was excellent. I would definitely recommend to others.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2019

General inquiry

By Gemma C., Ontario, Canada, Verified Reviewer

Great product. I will not hesitate to continue to use this product in the future. When I needed a general inquiry resolved I was pleased by their prompt attention. It gives me peace of mind knowing it will clean up any viruses, etc.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2019

Remove Bing from Google

By Ephraim Y., Corona, CA, Verified Reviewer

Although some computers today use Windows 10 and have a certain defalt browser for Windows 10. Some people would rather use Firefox, Explore, Google, etc., in place or along with that default browser. However, these people experience attacks on their preferred browser engine by the default browser or an affiliate of the default. Example, Microsoft Edge with Bing. You click on your preferred browser, as you've done several times before without problems, until one day the installed default shows up in place of your browser. I'm not computer savvy to resolve the problem after several failures. I turned to FixMeStick who helped navigate my resolution. Computer default is set up, you have to tell it "You got someone else."

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2019

All fine

By Howie P., Edmonton, Alberta, Canada, Verified Reviewer

System cleared all obstacles as may have entered into the online equipment.

There is so much more that can be said about the FixMeStick, to the good side. Hence, I would recommend for a good product to be utilized at any level of use.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2019

Virus in my laptop

By Monik R., Ontario, Canada , Verified Reviewer

My 5-month-old laptop came to a crawl, even after I had what I thought was the best firewall protection I could ask for.

Although the FixMeStick said that I had no viruses, it did remove the severe blockage I had on my high speed.

I definitely recommend FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 15, 2019

Product review

By Eric A., Woodville, OH, Verified Reviewer

My older laptop with Windows Vista got a really bad virus and would not work at all! The laptop was frozen up and I could not get it to do anything. I purchased FixMeStick as my last hope because nothing else worked! I could not even do a system restore. After putting in the FixMeStick, it found a bunch of problems and fixed them! After the FixMeStick now my laptop is working perfect and no problems at all! Thanks so much for the quick and easy fix! The FixMeStick saved me hundreds of dollars on having to purchase a new laptop!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 14, 2019

Not as advertised

By Vivian L R., Pawtucket, RI, Verified Reviewer

First of all, I did not know it was a subscription! Very confusing to get it to run correctly. And, lastly, I believe it is advertised incorrectly. I thought it was to "fix" whatever was wrong with your PC; it does not. It is nothing more than a program that looks for viruses.

I returned it today.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Jan 15, 2019

Hi Vivien,

The FixMeStick searches for and removes viruses from your computer. It is not a computer repair tool. If the issues you're having on your computer are not virus related, then FixMeStick will not solve them. We are partners with System Mechanic (A PC optimization tool) and as a FixMeStick customer, you are eligible for a discount on this product. You can view more information here: https://www.fixmestick.com/en-ca/system-mechanic/

Let me know if there's anything else we can help with!

Best,

Claire

Posted on Jan 14, 2019

FIS removed some troublesome malware that my computer had picked up. Working like a dream, now!

By Susan W., Ashdown, AR, Verified Reviewer

My computer had picked up some malware that was interfering with optimal performance and making it do some strange things when I could least afford to lose something I was working on. I worried about conflicting programs, as there seemed to be some connection between the bad performance and when I used one or the other of two specific programs. I was to the point of reformatting the entire hard drive and reloading everything when I remembered I had purchased a FixMeStick that I had never used. I followed the directions to a T and have had excellent performance ever since.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 13, 2019

Easy to use

By Tony G., Coldstream, British Columbia, Canada, Verified Reviewer

I just purchased FixMe Stick. I found it very easy to start using it, just follow the instructions. I think it will be the answer to a lot of problem fixing. It keeps track of all the times it is used. I just think it is going to save people a lot of money not have to go to a computer store all the time, to have it cleaned up. Gotta love that.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 13, 2019

Excellent product

By Tracey M., Ontario, Canada, Verified Reviewer

Very easy instructions to follow, especially when you're not computer literate like me. My kids downloaded numerous games to the computer along with viruses that slowed everything down.

This product cleaned everything beautifully. Now the computer is like brand new. I rarely leave reviews but felt obligated to this time as I was so completely satisfied. Great product. Five stars!

Bottom Line: Yes, I would recommend this to a friend

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