Shapiro MD

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Shapiro MD

Overall Rating

3.5

106 Customer Reviews

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Summary

Shapiro MD offers commonly used hair loss remedies and the convenience of telehealth doctor visits. Though convenient, you may pay more for this premium when compared to traditional pharmacy services.

Pros

  • Convenient telehealth appointments
  • Finasteride and minoxidil are clinically proven to be effective
  • Pricing comparable to other similar services

Cons

  • Pricier than national pharmacies
  • Herbal topical formulations lack strong scientific support

Customer Reviews

3.5 Stars out of 106 Reviews
5 Star:44% 4 Star:12% 3 Star:12% 2 Star:6% 1 Star:24%
62% Recommend This Brand
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Posted on May 4, 2020

Okay so far

By Linda J., Southport, NC, Verified Reviewer

I have been using the shampoo, conditioner, and leave-in foam for at least 3 weeks.

So far, I have not seen a big difference, but to be fair, my hair is not looking it's best because of lack of access to root touch-up and a cut due to closure of my salon.

I had chemo 6 years ago and lost my hair. It did grow back fully, but with not quite the previous density. Since then, it has become thinner and thinner.

I have high hopes for these products and will give it at least a 3-month chance!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 20, 2020

Review

By Dianne L., Leominster, MA, Verified Reviewer

I started using the shampoo the day after I received it. I use it every other day and have noticed a slight improvement in the thickness of my hair. At first, I thought it was my imagination but it really is slightly thicker. I love this shampoo.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 31, 2020

So far so good...

By Cecelia W., West Long Branch, NJ, Verified Reviewer

It’s more expensive than what I usually spend on shampoo and conditioner, but if it works as advertised, it will be worth it. Have only used for about 3 weeks and my hair looks beautiful and I’m looking forward to seeing what the results will be in the next few weeks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 18, 2020

Love the products

By Linda K., Princeton, TX, Verified Reviewer

I have tried other products before and have not been as satisfied as I am in the short time I have been using this brand. I love the way my hair feels during the shampoo and conditioning process. I am hooked on this product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 13, 2020

Great product

By Sharon R., Havertown, PA, Verified Reviewer

I had a great experience with the order and delivery. I have only used the product a couple of times but so far so good. I will continue to use it and hope I will see great results.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jan 28, 2020

Pleased with the results.

By Susan K., Texas, Verified Reviewer

My hair is fine and thin, so every hair counts. Over the last year, it seemed to be falling out more than usual. I was getting desperate. I saw the ad for Dr. Shapiro shampoo and thought I'd try it. I've been using it now for 2 weeks and my hair is not falling out like it was. I'm very encouraged that this is an answer to prayer. It leaves my hair clean and easy to manage. I'm pleased with the results.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 18, 2019

Conditioner could use some work

By Therese S., Verified Reviewer

I've only been using the product since the first of December so it's too early to tell if it stops hair fall, etc. One thing I can say is that the conditioner doesn't do a very good job detangling hair and I have to use another product after I use the conditioner or my hair gets very dry. Given the cost of a bottle of conditioner I would expect a better result.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 9, 2019

Horrible customer service, borderline scam

By Omar H., Seattle, WA, Verified Reviewer

Today I had to help my mother who was very distraught about her experience with Shapiro MD. She had accidentally ordered a recurring subscription that includes an $80 box of shampoo and other products. She must have fallen for some sneaky option when checking out that gives her a 10% discount but makes her order recurring.

So I called the support line and was told to hit 2 for customer support. After doing so I have my phone number repeated back to me then the robot said an agent will contact you, but if you'd like to stay on the line and wait for an agent, hit star. I hit star, then I'm told an agent will have to get back to me in 24 hours...So their phone line support straight-up lies to you. Garbage.

I then move on to live chat on their website. I explain the situation to a "Jose" and then I'm asked to provide the order number. I provide it and after 10 minutes he tells me it is recurring due to accepting terms and conditions to the discount club to get 10% off.

Now I'm sure this was stated when my mother made the order but she's not great with this stuff so I guess she missed it. I wouldn't put it past them to have put these details in the fine print.

Anyway, I go off about how terrible their service is including the phone line mess I went through (I tried calling 3 times). Jose gets going on a tangent about how it's Black Friday and the staff should have gotten back to me on the phone and I shouldn't have received the "we'll contact you in 24 hours" message. It kind of seemed like he was wasting time.

I then tell him to try his best to cancel this order and he replies by offering to push back the order to a further date and change the billing cycle by adding more days in order to not lose the discount. I persist and tell him I'm done with Shapiro MD and ask "Can you cancel the order? Yes or no?"

It was yes apparently, and I finally got the cancellation email. But wait, there's more.

I ask for a case number and his employee number, but uh-ohm neither exists. I told him I'll be taking screenshots of this text exchange and he said if I want confirmation he highly advises I try calling because he had tried it just then and his co-worker picked up. I call his bluff and tell him to give me the number he used - it was the same I used multiple times already.

Bottom Line: No, I would not recommend this to a friend

Company Response from ShapiroMD

Dec 9, 2019

Hi Omar, I'm so sorry you had this issue. This is not part of our policy and we want to make sure we right this with you and we will address this internally. Please email me at feedback@shapiromd.com.

Helpful Review? 10 People Have Voted

Posted on Nov 11, 2019

My experience thus far

By Kathy W., Port Orchard, WA, Verified Reviewer

So far it's going good, my hair loss has slowed down, my hair feels good and still need more time for the regrowth to start happening though. I sure hope this works. I really like the natural way I can restore my hair. Thanks for all your work helping other people with this problem, that is really appreciated from all of us out in the world trying your product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 2, 2019

Hoping it works

By Teresa K., Blairmore, Alberta, Canada, Verified Reviewer

I haven't used it long, but am now a little leery about using it. Read the warning on the bottle and even though I am not at the age of having children anymore, I am worried about the hormonal problems it may cause as I am going through menopause. Was also more expensive than I thought it was going to be because it was in US funds and I live in Canada.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 1, 2019

Have just used the product for less than a month...

By Jeanne M., Tucson, AZ, Verified Reviewer

I haven’t seen any improvement yet in the amount of hair loss, but have only used it less than a month. I don’t wash my hair every day, but every 4-5 days, so my results may be slower to show up. I cannot recommend the product yet because I haven’t seen an improvement. I’m hoping...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted
Showing 56-66 of 106

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