Gotham Steel Pans Reviews

Gotham Steel Pans

Overall Rating

1.6

848 Customer Reviews

Summary

Gotham Steel offers a line of nonstick cookware made out of ceramic and titanium. Watch our video review of the pan and read customer reviews.

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Customer Reviews

1.6 Stars out of 848 Reviews
5 Star:8% 4 Star:2% 3 Star:3% 2 Star:10% 1 Star:75%
13% Recommend This Product
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Posted on Aug 29, 2020

Worst customer service, rather, no service

By Richard P., Addison, IL, Verified Reviewer

I have had one of their pans for over 5 years and love the product. I've looked at other similar items and would love to get my products, but after 13 days after order and still no products? I've been on hold for 40 minutes to speak with customer service.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Worked as described

Cleans well

It scratched after a couple of years

I ordered 2 more and have been waiting for 13 days and can't speak with anyone, on hold for over 30 minutes

No customer service, might as well not try

Helpful Review? 2 People Have Voted

Posted on Aug 8, 2020

Gotham Hammered Skillet

By Becky S., Alabama, Verified Reviewer

I bought the skillet and loved the look. A deep skillet like I was looking for. Said it would hold up very well. Cooked in it 3 times and it scratched using a fork to turn pork chops. Two weeks old and already having to look for something else.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

The look and the surface

Not heavy

Scratches

Helpful Review? 2 People Have Voted

Posted on Jul 25, 2020

Absolute garbage

By Steve L., Victoria, British Columbia, Canada, Verified Reviewer

They were non-stick on their first use, but it's been downhill from there! I'm going back to my cast iron pan; it uses the same amount of oil and nothing sticks to it!

Too bad I threw out the previous pan I had from T-fal.

I've got a photo of the last meal I cooked in it if you'd like to see it!

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Everything sticks to it...even when I use oil!

Posted on Jul 8, 2020

A sticky wicket

By Jacqueline K., West Palm Beach, FL, Verified Reviewer

I purchased these frying pans when they ran a special, back in November 2019.

They worked fine...for a while. But after washing them in the dishwasher (which they state on their website as safe) I noticed more and more that food would stick. Eggs, which is what I use them for, would no longer slide out. They would form hard crusties on the pan.

Gotham Steel conveniently has no customer service, chat, or reviews on their site.

Returns are only allowed up until 90 days.

My advice, if you do buy them, hand wash them.

They also sell Egg Pod and Foldaway Fan.

So far Egg Pod is good...I will keep you posted on Fan.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Interesting items

No actual customer service

Takes forever to get items shipped to you

No website reviews

Helpful Review? 2 People Have Voted

Posted on Jul 6, 2020

Disappointed

By Robert M., Michigan, Verified Reviewer

The first time I used it I made an omelet. The egg stuck to the pan and I ended up throwing away the eggs.

The second time I used it I sprayed Pam on it and it didn't stick.

Nothing special about this pan.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The food got stuck in the pan

The pan had to be sprayed with Pam

It was just like any other pan, which made it overpriced

Helpful Review? 2 People Have Voted

Posted on Jun 21, 2020

Who knows?

By Ann S., New York City, NY, Verified Reviewer

I placed an order in early May. After numerous calls to Customer Service, along with wait times of up to an hour, I’m being told that they expect another order on July 1 and maybe they will be able to ship my order sometime after that. As to the quality...if I ever get the pan, I might have an opinion. Right now, this is a place I would NEVER order from again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Jun 18, 2020

Scamming sale

By Marguerite J., Freeport, IL, Verified Reviewer

I saw the ad for 1 frying pan for $19.99 plus get one free but when I saw they took immediately off my card almost $60 then I saw they added an 11-piece pan set I DID NOT ORDER and couldn't find a way to get ahold of them. I just got a card apologizing for the delay and they were out of what I did order. I'm going to get a full refund finally after getting a card apologizing for the wait, signed the bottom of the card, and sent back to cancel. They are ripoffs and I am going to post them on ripoff.com.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Scammers

Helpful Review? 3 People Have Voted

Posted on Jun 17, 2020

Scratches and sticking

By Cathy M., North Port, FL, Verified Reviewer

We purchased, through Amazon, the 13-piece cookware set. We wanted pans that were non-stick and easy to clean.

You advertise that nothing sticks to the pans and there is no need to use oils or butter. Also, my metal cookware won’t scratch the pans.

To date, my pans have been scratched with metal cookware.

At this moment, I am soaking the one pan, in order to get the stuck-on eggs out. I only hope the stuck-on eggs come out and I can use the pan again.

Needless to say, I am very disappointed with these pans so far.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Stackability

Lids are interchangeable

They scratch with metal cookware

Eggs stick and don’t slide right out!

Helpful Review? 1 Person Has Voted

Posted on Jun 12, 2020

Worked the very first time...

By Kevin E., Sioux Falls, SD, Verified Reviewer

Not worth the money I spent at all. Pans stick and are a pain to clean...literally the exact opposite of what they are marketed to be. Couldn't be more disappointed (unless they had been delivered by a messenger who kicks you in the balls upon delivery).

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Daydreaming about Gotham being sued out of existence for false marketing.

Getting duped by a marketing campaign.

Being tempted to throw the pan out in the first 30 days.

Helpful Review? 4 People Have Voted

Posted on Jun 12, 2020

Slightly better than Cast Iron.

By Alan B., Kingston, Ontario, Canada, Verified Reviewer

I have the largest size pan and an egg pan.

Very disappointed with both. The product has been untruthfully promoted. Note that promotion videos do not show the cooking process from start to finish.

Food has stuck to both pans right from the start.

Cooked marinated fast fry steak fillets and the pan was charred beyond redemption.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Attractive looking product when new.

Inferior product not as advertised.

Truth in advertising was ignored.

No useful instructions given with the product.

Helpful Review? 1 Person Has Voted

Posted on May 23, 2020

I love these pots and pans

By Stacy P., Chaparral, NM, Verified Reviewer

I bought a complete set of the Gotham Steel pots and pans. I absolutely love theses. I read a lot of negative reviews on them, about how the coating is coming off and or sticking. I only use the set on an electric stove and only on medium heat. That is the only heat you need on them, they heat up very well on this temp. If you read the directions on what heat settings to use them on they will not stick or warp. I have had my set for over a year and they are still like brand new.

Very satisfied.

Bottom Line: Yes, I would recommend this to a friend

Showing 45-55 of 848

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