Lemonaid Health Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

Write a Review

Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
Start your review of Lemonaid Health:
Sort Reviews By

Posted on Jun 2, 2020

Friendly, professional facilitation of my medical check-in and prescription order

By Gina B., Houston, TX, Verified Reviewer

I was able to have my request for a name brand birth control filled at a location near me in less than 15 minutes. I spoke with Kimberly Hildebrant, NP, who was extremely knowledgeable and professional as I relayed my concerns about some generic equivalents to my preferred medication. Her access to reasonable options demonstrated her excellent listening skills and that she was both nimble and solutions-oriented. This is a great service!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professionalism

Friendliness

Solutions-orientation

No delivery options for certain brand names advertised on the website

Posted on Jun 2, 2020

So easy to use!

By Ashli B., North Carolina, Verified Reviewer

This is the 2nd time I have used Lemonade Health now and I love it! It is incredibly easy to use and the doctors and nurse practitioners are so helpful and smart! I don't like going into the doctor's office so this is a much better way for me to get seen if it's needed! I will definitely use them again if the need arises!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Very knowledgeable

Super easy to use

Convenient

No “cons” were specified in this review

Posted on Jun 2, 2020

Awesome service

By Bethany R., Austin, TX, Verified Reviewer

Amazing experience! Went online to try to find treatment for a UTI, found Lemonaid and got a call and a prescription the next morning! Much better than waiting several more days for an in-person visit somewhere in town.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient

Quick response

Affordable

No “cons” were specified in this review

Posted on Jun 2, 2020

Thank you Emily!

By Mansie H., Washington, DC, Verified Reviewer

I was dealing with a painful UTI and spoke with a nurse named Emily just hours after filling out a quick questionnaire. Emily was really kind, efficient, and understanding of what I needed. I also actually missed the first call I got from a provider and when I called back, the customer service rep I spoke to picked up right away and was also really understanding and quick in getting me connected. This was such an easy process!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Efficiency

Ease of use

Customer service

No “cons” were specified in this review

Posted on Jun 1, 2020

Just what I needed

By Kelsey B., Wilmington, DE, Verified Reviewer

I love Lemonaid Health. I’ve been using it for birth control and am now using it for my migraine medication as well. It’s the perfect solution for when you need medication refills but can’t get in to see a practitioner in person. I was running out of meds for my migraines and I was scared to be without them. So nice to have a company that can help me get more quickly, from the comfort of my home.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Professionalism

Patient-focused

Hold time

Posted on May 30, 2020

Awesome! Super quick and easy.

By Larissa B., Delaware, Verified Reviewer

So easy and quick, got my refill for birth control without hassle! It’s super affordable and comes right to your house, and if you have any questions you can message them and get quick answers.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Comfortable

Affordable

Caring

No “cons” were specified in this review

Posted on May 30, 2020

Seamless and professional

By Matthew M., Texas, Verified Reviewer

Very professional, quick, and painless process that still covered all the necessary bases. Danielle was thorough and efficient.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on May 30, 2020

Very helpful

By Steve C., Kansas City, MO, Verified Reviewer

Everything was simple and easy to use. I had no trouble getting the desired medication. The nurse I spoke to was very helpful and knowledgable about my exact situation. I would definitely refer this service to a friend.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Courteous

Fast

No “cons” were specified in this review

Posted on May 30, 2020

Loved it!

By Ali B., Valley Falls, KS, Verified Reviewer

It was great talking with the nurse on the phone! Very clear and polite! I’m glad I chose Lemonaid Health. It was very easy to get applied and to get everything ordered.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick service

Nice people

Easy

No “cons” were specified in this review

Posted on May 29, 2020

Easy to use and great assistance

By Sara P., Oklahoma City, OK, Verified Reviewer

During these crazy times it’s scary to go out and go to the doctor and Lemonaid made the process so easy! All I had to do was fill out some questions and then a super nice/helpful NP called exactly at my scheduled time. The whole process took maybe 10 minutes vs. a normal 1-2 hour excursion.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to use

Not having to leave my house

Helpful staff

No “cons” were specified in this review

Posted on May 29, 2020

Fast and easy

By Sydona M., Portland, OR, Verified Reviewer

I had been looking to fill a prescription and could not find any offices or services that could fill it anytime. I saw Lemonaid's ad stating same-day prescriptions and I decided to go for! Their online questions were simple and short. A doctor called me to confirm within the hour! After a very short and quick conversation between us, they sent my prescription to my pharmacy. I was elated.

My one thing is I will try to see if my insurance will cover the consultation fee that I did pay out of pocket, but I’m happy to pay it knowing it keeps these services available.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Speed

Ease of use

Understanding professionals

Confusing about insurance involvement

Posted on May 29, 2020

Easiest doctors' appointment ever

By Cecilia B., Spring Hill, FL, Verified Reviewer

I’ve been using Lemonaid for over three years now for easy/inexpensive doctors' appointments. As a bartender, I don’t have health insurance so this app has made doctor visits so much less stressful. I don’t have to take time off work to schedule anything and the prices are so much better than going to a walk-in clinic. The doctors are always pleasant and definitely have your best interest in mind.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Inexpensive

Quick

Convenient

No “cons” were specified in this review

Posted on May 28, 2020

Viagra

By Will M., Tampa, FL, Verified Reviewer

Danielle gave a great explanation of the product, and provided great customer service! She explained to me how to take the medicine and any concerns I should be aware of. She definitely took good care of me!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 28, 2020

Thorough, convenient, and quick

By Kerry B., San Jose, CA, Verified Reviewer

During shelter in place, my mental health was not being managed through my usual ways: exercise and going to the beach. I found Lemonaid on Instagram and thought I’d try. The initial intake was about 20 minutes before I was virtually seen. The NP was very thorough with my medical history and talked about the benefits of the medication. I agreed with her assessment and in 2 days I started my medication. I can contact them 24-7 through the app with any questions or concerns. I lost did a follow up with Danielle NP and again was impressed with her professionalism and bedside manner, even if it was over the phone. I’m very pleased with the service and will seek out other services if the need arises.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 28, 2020

A+++ great service!

By Jennifer M., Las Vegas, NV, Verified Reviewer

I am so happy to have found Lemonaid Health! I am a previous customer of The Pill Club and their service was so shady, poor customer service and zero response to serious questions and concerns. This app was easy to navigate, I was able to speak with Alex NP and get the birth control I needed without a hitch! Online health care is so important during these crazy times and the cost, even without insurance, was so low I was shocked! I’m happy happy happy!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 28, 2020

Life changing

By Kimberly S., Valrico, FL, Verified Reviewer

Everyone has been so helpful. They take the time to actually listen to what you have to say and I feel they genuinely care and what to help you be your best self. I'm forever grateful.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 27, 2020

Fast, professional, and courteous

By Nikhil P., Wellington, FL, Verified Reviewer

NP Danielle was amazing. From the beginning, she exuded caring energy. She reviewed my records appropriately, understood my needs quickly, and provided exactly the service that was called for by her evaluation. The call quality was excellent. Her knowledge of my condition, the medications that could be needed, and any possible complications was indisputable. I will certainly be returning for my healthcare needs.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 26, 2020

I appreciate you listening.

By Yvonne P., Michigan, Verified Reviewer

I was skeptical about this but Danielle validated what I was feeling and really looked at my history and answers. She was very understanding and called back after reviewing my medications to discuss which ones couldn't be taken together. She was also very thorough about how this process works. I was worried that this was all just blown out of proportion in my head and I was being stupid to seek help. That and I have seen this go terribly wrong in others. I felt respected and validated.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 26, 2020

Very informative, and friendly conversation with Emily.

By Carl M., Troy, TX, Verified Reviewer

Very good! I would recommend Lemonaid to all of my friends and families!

Emily made me feel extremely comfortable discussing my situation, and she provided great information.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 25, 2020

Great service. Great people.

By Joshua D., Athens, OH, Verified Reviewer

I have been using Lemonaid for a few months. It is easy to use and very convenient. Sara, the N I have had appointments with 3 times, is absolutely fantastic. She listens and asks good questions. She is very kind and really wants to help.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 25, 2020

Review of consultation

By Robert T., Crestwood, KY, Verified Reviewer

Danielle was great. She was obviously a medical professional, concise and to the point, with a demeanor that made me comfortable.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 23, 2020

Love Lemonaid Health

By Kelly M., Miami, FL, Verified Reviewer

I don’t usually write reviews but I love this company! During this pandemic you may not want to go to the doctor’s office but they are here for you online. I’ve tried others and have been scammed. Lemonaid Heath has been the best to me. You know who your doctor is and can chat/video chat with them unlike the rest. They are easy to contact and will usually get back to you the same day! I’ve been using this service since 2017 and everybody I have dealt with is so friendly, you can’t go wrong with them!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 23, 2020

Great rep

By Jake H., Oregon, Verified Reviewer

Emily was courteous, professional, and efficient. Would highly recommend Lemonaid based on her. Thank you for hiring such professionals. This is some filler to hit your 180-character rule.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 22, 2020

Amazing!

By Leycha O., Las Vegas, NV, Verified Reviewer

I’ve been using Lemonaid for almost 3 years for my birth control prescription. They are amazing and have great customer service. Definitely recommend! It is the most convenient, easy, and fast way to get your prescriptions and you don’t even have to leave your house for it.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 21, 2020

First timer

By Jeffrey C., Huntsville, AL, Verified Reviewer

I must admit this was the first time I tried Telemedicine and I was EXTREMELY skeptical...Wow was I wrong! I had my appointment today with a very professional NP...She was extremely nice and caring but I think the thing that was the most comforting is how normal and down to earth she was. I started the call with my guard up and 10 minutes later I'm their biggest fan. Great service that did exactly what they said they would do. I will be a long time customer.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 19, 2020

Great service!

By Rebecca E., Charleston, WV, Verified Reviewer

Using Lemonaid is so easy and convenient! I’ve used their services twice now and have been blown away both times with the excellent healthcare service I received. I would definitely recommend them to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 19, 2020

Excellent doctors

By Monique D., White Lake, MI, Verified Reviewer

Wonderful customer service! I will use it again! Thanks so much! I was needing the medicine the same day and so I had called the number and the nice lady who answered said they were just about to close but she would see if they could validate it instead of waiting until morning. Within 5 minutes, I received a call back and spoke to a very nice lady who then promptly called in the script!

Bottom Line: Yes, I would recommend this to a friend

Showing 1216-1242 of 1473

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.