Lemonaid Health Reviews

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Lemonaid Health

Overall Rating

4.9

1473 Customer Reviews

Summary

Lemonaid Health is a telemedicine company that provides online access to board-certified doctors who can diagnose and write prescriptions for common medications. Learn how customers are rating this service.

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Customer Reviews

4.9 Stars out of 1473 Reviews
5 Star:96% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:0%
99% Recommend This Company
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Posted on Jan 9, 2021

Excellent

By Kayla H., Titusville, FL, Verified Reviewer

Lemonaid Health is one of the best things I've stumbled across in years. Every person that is with the company that I've interacted with has been great!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Everyone is understanding and courteous

Convenient

Affordable

I cannot stress enough how wonderful the employees are

No “cons” were specified in this review

Posted on Jan 8, 2021

Great and quick service

By Charles H., Houston, TX, Verified Reviewer

My provider was great and very helpful, she was very knowledgeable and listened to everything I had to say and she made me feel at ease.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Efficient

Knowledgeable

No “cons” were specified in this review

Posted on Jan 8, 2021

Helpful, encouraging, and professional

By Molly M., Denver, CO, Verified Reviewer

Dina was so kind and helpful. Very warm and not at all clinical, which was so appreciated. The call was quick and painless and my prescription is on the way.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy

Helpful

Quick

Wait times on the phone but not too bad

Posted on Jan 8, 2021

Better than expected

By Marlee L., Groves, TX, Verified Reviewer

Once I was able to connect with a doctor she had already reviewed my questionnaire, asked me a few questions, and was able to help me reach a plan in no time. She was extremely kind and made the whole experience comforting. Medication shipped to me overnight is an incredible perk all for one price a month. I am impressed and completely satisfied. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easily accessible doctor visits

Overnight medication shipping

One price all inclusive

No “cons” were specified in this review

Posted on Jan 8, 2021

Thank god for this service!

By Manuela Y., Florida, Verified Reviewer

Great service! Fast, convenient, affordable, and detailed. Dina was wonderful! I am very thankful I can take care of a simple UTI without going into an office, especially with Covid nowadays. Highly recommend Lemonaid.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Convenient

Friendly

Very minor app glitches

Posted on Jan 8, 2021

NP virtual visit

By Cat F., Phoenix, AZ, Verified Reviewer

Efficient and professional, this is an excellent way to access healthcare during the Covid pandemic. A great concept, well-executed.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 7, 2021

Excellent

By Emily B., Edmond, OK, Verified Reviewer

I love Lemonaid Health. I have been using them for 2 years when I realized how incredibly difficult it is to get a birth control prescription without insurance. Lemonaid health is the answer. They are quick, friendly, responsive, and get the job done!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Helpful

Fast

Responsive

No “cons” were specified in this review

Posted on Jan 7, 2021

Quick and effective help

By Sarah J., Philadelphia, PA, Verified Reviewer

The doctor and nurses I have interacted with have been very timely, compassionate, and helpful in finding a treatment to help me feel better.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of access

Speed of shipping medication to my house

Caring staff

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jan 6, 2021

Thank you

By Michelle N., Denver, CO, Verified Reviewer

Thank you for listening to my medical issues and giving medicine and helpful suggestions. I will use this service again. Thank you Tim!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 5, 2021

Great service

By C H., Colorada, Verified Reviewer

Easy and complete interview questions. Willing to answer any question in a timely manner.

Does not ask more questions than is absolutely needed, allowing personal privacy, which I really appreciate.

Thank you.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenient and great one on one service

Fast follow-up on questions

Pleasure working with and wonderful service

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jan 5, 2021

Danielle NP

By John E., Texas, Verified Reviewer

Danielle was very down to earth, easy to talk to about my medical condition, clinically sound, and very professional. 5 star Uber health rating for her.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 5, 2021

Great

By Mary J., Gulfport, MS, Verified Reviewer

I have used a couple of online prescription services for my medications, as they're most convenient for me. Lemonaid, hands down, has the best customer service representatives and medical practitioners I have come across.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The ease of navigating the app

The security of my personal information

The helpfulness of all the representatives

No “cons” were specified in this review

Posted on Jan 5, 2021

Definitely recommend

By Jori C., Raleigh, NC, Verified Reviewer

Usually very fast, convenient, and gives me peace of mind. So much better than the hassle and cost of going to Urgent Care or the doctor.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Convenient

Knowledgeable

No “cons” were specified in this review

Posted on Jan 5, 2021

Quick and easy

By Shelby G., Honolulu, HI, Verified Reviewer

Quick and easy healthcare without having to go into the doctor's office, especially in times like Covid. Friendly medical staff. Very easy to use.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quick

Simple

Efficient

Cost

Waiting to hear back

Posted on Jan 4, 2021

Quick and easy

By M R., Texas, Verified Reviewer

It was easy to set up an account and get started. Wait time for a response from a doctor was short.

I’ve had a friend recommend them and finally had a need. The phone visit with the doctor went great. She was helpful.

She was able to prescribe to a local pharmacy so I could get my prescription sooner.

I will definitely use them again.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No waiting in a waiting room

Affordable doctor visit

No “cons” were specified in this review

Posted on Jan 4, 2021

Thank you, Trisha!

By Kalee S., Louisville, KY, Verified Reviewer

I love Lemonaid Heath. Trisha was amazing! She is extremely friendly and very informative. Another great experience with this app and its care.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly service

Convenient

Reasonably priced

Wish for more treatment options

Posted on Jan 4, 2021

Great experience!

By Sarah G., Raymore, MO, Verified Reviewer

Danielle was great. It can feel awkward to have a video appointment, but she made me feel at ease and was very personable. She made sure all of my questions and concerns were addressed.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of use

Affordability

No “cons” were specified in this review

Posted on Jan 4, 2021

Lemonaid

By Christian W., New York, NY, Verified Reviewer

Surprisingly easy - I discovered Lemonaid online and decided to try it out as I have a busy schedule and prefer remote doctor's appointments due to the ongoing Covid pandemic. I signed up and was speaking with an NP who worked with Lemonaid in less than an hour. She was courteous, kind, and to the point - our whole appointment lasted 20 minutes, with the appropriate prescription written and arriving in a few days. Probably the best experience 'going to the doctor' I've had.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy - no hassle, required referrals, etc.

No waiting in the doctor's office!

No “cons” were specified in this review

Posted on Jan 4, 2021

Awesome!

By Kelli B., Little River, SC, Verified Reviewer

I got a UTI and was in some pain and since I don't have health insurance I was worried it was going to be costly to go to an urgent care office. I remembered the Lemonaid ad I saw on TV and signed up around 11 pm and by 9 am the next day I called and spoke to a nurse practitioner and she was awesome! She sent a prescription into the pharmacy for me.

The whole process was easy and quick and best of all it was affordable! Thank you so much!

I definitely recommend Lemonaid!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Cost

Effective

Fast

No “cons” were specified in this review

Posted on Jan 4, 2021

Pretty easy to figure out and fill in the blanks

By Charles Z., Highland, IN, Verified Reviewer

It was pretty easy to figure out and fill in all the blanks, etc. I haven't used their product yet. It is for Erectile Dysfunction. Until then I can't give anyone an honest answer. Got it! It is just like ordering from Amazon - they ask your opinion about a product before you receive it and/or try it! Got it again! Thanks.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The medical nurse I spoke with at 5pm Chicago time was excellent!

I shouldn't have to remember and call to stop the monthly orders, wake up and do the customer right!

Posted on Jan 4, 2021

Quick, easy and pleasant.

By Taylor H., Phoenix, AZ, Verified Reviewer

Dina was very friendly and the process was quick, only took a three-minute phone call for a year's worth of birth control.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Easy

Efficient

No “cons” were specified in this review

Posted on Jan 2, 2021

Excellent patient care!

By Amy K., Saginaw, TX, Verified Reviewer

Lemonaid Health is the answer to my healthcare needs! The app was easy to use and inexpensive. I didn't have to leave the comfort of my home while sick. Dr. Andrew Zimmerman was outstanding! He provided me with excellent patient care...empathetically addressing all of my questions/concerns while thoroughly explaining my diagnosis and treatment plan.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Patient care

Cost

Ease of use

Wait time

Company Response from LMND Medical Group, Inc

Jan 2, 2021

Thanks for the kind words Amy! We're working hard to provide affordable and convenient care across the country and happy that Dr. Zimmerman was able to help. Our wait times are longer than normal given the current pandemic crisis, and thanks for being patient with us. We look forward to helping you again whenever you need us!

Posted on Jan 2, 2021

Initial visit

By Laurel J., Santa Barbara, CA, Verified Reviewer

I’m just blown away by how easy it was to use this service. I was really skeptical but then I met Natalie and was so impressed with her professionalism, including her patience and help with some tech issues.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ability to do it from home

Professional, clinical skills

Great communication

No “cons” were specified in this review

Posted on Jan 1, 2021

Home run

By Freddy V., East Orange, NJ, Verified Reviewer

I wasn't sure how this would work out. However, all I did was to fill out the simple questionnaire. I was told that I would receive a follow-up phone call today. Right on time, the phone rings and it was the nurse practitioner from Lemonaid. I was asked a few simple questions and bang, my prescription is on its way. Thanks Lemonaid.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Simple sign-up process

Quick response

User friendly website

No “cons” were specified in this review

Posted on Dec 31, 2020

Very convenient to use!

By Jennie Y., Dallas, TX, Verified Reviewer

I’ve used Lemonaid Health twice over the past couple of years and each experience was a wonder! I highly recommend this app/service for anyone with minimal complexity and doesn’t have time to go see the doctor. I was able to speak with a health professional within minutes of completing the survey and pick up my prescription in a couple of hours afterward.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Price

Kind professionals

Operating hours are slightly limited

Posted on Dec 29, 2020

Best service ever

By Breanna W., Sparks, NV, Verified Reviewer

They were so sweet and got to me quickly with the consultation, the lady I chatted with was so kind and informative. I've tried one other online birth control but Lemonaid has my vote for the best!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Kind

Informative

Convenient

No “cons” were specified in this review

Posted on Dec 29, 2020

Video chat was exactly what I was hoping for!

By Michelle B., Aston, PA, Verified Reviewer

This was my first experience with this service, and it was a very positive experience. The doctor was friendly, interested, and used the 10 minutes to confirm important details while putting me at ease. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Service provided

Price

Long wait time for video chat

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