Beverly Hills MD

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Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

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Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
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Posted on Feb 19, 2016

False claims

By Miriam, Brooklyn, NY, Verified Reviewer

This is a pleasant cream that blends well. However, it has made no difference in my skin after two daily applications for over a number of weeks. In my opinion, the cheapest generic brand can do just as well to keep skin soft.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 23, 2016

Hello Miriam, my name is Samantha and I work here at Beverly Hills MD. I am sorry to hear that you did not see the benefits you intended with our product. I want to assure you that we do not make any false claims, as we have tons of very happy customers here at Beverly Hills MD. Of course, we do understand that everyone has a different skin type, and a small handful of individuals might not experience the wonderful benefits our products have to offer. In these rare instances, we always stand behind our 60 Day Money Back Guarantee. I will be more than happy to extend this your way. Please email me at samantha@beverlyhills-md.com to learn more. Thank you.

Helpful Review? 12 People Have Voted

Posted on Feb 17, 2016

It really works.

By Kelly, Chciago, IL, Verified Reviewer

I can't believe what a difference this makes. I'm 54 and the skin on my neck was getting loose - I could see a turkey neck coming on. I could see a difference the next day. I couldn't believe it.

I immediately ordered your other products and they are working very well. I am so pleased. I can't believe everyone doesn't know about your products. P.S. I got results with the lash enhancing serum in two days. I had been using Latisse with no results.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 17, 2016

Happiness

By Susan, Florida, Verified Reviewer

I have been using the product for one month now and am starting to see a tightening in my skin. I would recommend this product to anyone.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2016

Not To Be Believed

By R Safier, Orlando, Florida, Verified Reviewer

This so-called doctor is nothing but a snake oil salesman. As proof, their presentation, their website and the BBB page claims, "Return the item within 60 days of purchase for a full refund". To me, a full refund means you would get all your money back. That would be the honorable interpretation, not theirs.

These immoral con men who keep hounding me with emails promoting their products, build the freight cost into their product and, in order to return the junk, they insist the customer pay the shipping costs and not just standard costs, they have a specific requirement of which high-priced method of shipping is acceptable. These guys missed their calling, they should have been politicians.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 17, 2016

Dear Mr. Safier, we are disappointed to learn of your dissatisfaction with Beverly Hills MD. As you mentioned, we encourage any customer not satisfied with our product to take advantage of our 60 day full money back refund. However, our refund policy clearly states that shipping and handling is not included, as is standard practice with the vast majority of consumer return policies. We have no restrictions on the type of shipping method you wish to use, as long as the product is returned within 60 days. I apologize again for any inconvenience or misunderstanding. Please feel free to contact me with any further questions or concerns you may have at samantha@beverlyhills-md.com. Take care!

Helpful Review? 19 People Have Voted

Posted on Feb 16, 2016

Excellent

By N, San Diego, CA, Verified Reviewer

Face it, we are getting "more advanced" in years. This product is especially amazing if you have a longer neck than most. I noticed an almost immediate difference. This is no ordinary face/neck product. Beverly Hills MD face/neck cream actually does what it says, and I'm happy knowing I've done the best I could to take care of me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 16, 2016

Product works

By Mickie Dossett, Kansas City, KS, Verified Reviewer

Like other people my age at 55, we all are trying to make our lines not so predominant. I have tried a lot of products that say they work but have not seen much difference. I have used this product faithfully for about 2 weeks and have found it does work, fine lines are less noticeable and I look younger. I like your product and would recommend it to my friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 10, 2016

Looking to join class action law suit.

By Lloyd, AZ, Verified Reviewer

Never wrote negative reviews before, but these products damaged my skin & am looking to join class action law suit! Company has not:

1) Answered two emails sent over two weeks ago on returning the products.

2) Has not posted my negative reviews on their site I wrote over two weeks ago - Odd there are no negative reviews posted.

3) Replied to my dispute through payment server.

4) Replied to request for help through the Better Business Bureau.

Bought: Wrinkle Repair Night Treatment, Dark Spot Corrector, Lift + Firm Sculpting Cream.

Dark Spot corrector left my skin darkly discolored and looking bruised. Wrinkle treatment and Lift Cream did nothing. These are the worse products I have ever tried. I never even once complained anywhere near like this and am beyond baffled that the company is not trying to rectify this.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 17, 2016

Hello Lloyd, my name is Samantha with Beverly Hills MD. Thank you for taking the time to provide us with your feedback. I personally checked into your account, and see that you were refunded two weeks prior to your review. I am extremely sorry to hear that it took more time than expected to hear from us. I want to assure you that your reaction to our products are not typical, and I encourage you to speak with your dermatologist regarding any ingredients you may be allergic to. I am happy that we were able to fully refund you, and please feel free to contact me at samantha@beverlyhills-md.com if you have any additional questions or concerns.

Helpful Review? 21 People Have Voted

Posted on Feb 10, 2016

Poor customer service

By Laura Cronin Crittenden, Pittsburgh, PA, Verified Reviewer

I ordered the dark spot corrector and I received the wrong order which contained an extra dark spot and 3 wrinkle creams. There was no invoice in the box. I immediately set about getting the proper instructions to return the extras, which I did 4 months ago.

They could not find my return so would not refund my money, plus it cost me over $11 just to mail it. They asked for the tracking number. It took me a week to find the receipt and I emailed the tracking number and all pertinent information and have heard absolutely nothing back. This all involved several emails. The product itself has not lightened my dark spots even the slightest bit. I have some on my hands and face and there has been no improvement.

Save your money - poor product and terrible customer service.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 17, 2016

Hi Laura, my name is Samantha with Beverly Hills MD. I am shocked to hear about your customer service experience, and on behalf of everyone here, I truly apologize. I would like to personally take care of your refund for you, so please email me at samantha@beverlyhills-md.com and I will fix this for you right away. I look forward to hearing from you and learning more about your experience with our Dark Spot Corrector.

Helpful Review? 13 People Have Voted

Posted on Feb 9, 2016

Lifting and Sculpting Cream

By Deidrea O'Rorey, Pittsburgh, PA, Verified Reviewer

Thumbs down. My lower jaw is breaking out terribly from this product. Red bumps everywhere.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 17, 2016

We are saddened to hear about your experience with our Lift and Firm Sculpting Cream. While we are proud of our high customer satisfaction rate, everybody's skin is a bit different, and there is a small segment of the population that might not get the results they were looking for. We stand firmly by our 60 Day Money Back Guarantee, and I invite you to please email me at samantha@beverlyhills-md.com so that I can help.

Helpful Review? 5 People Have Voted

Posted on Jan 8, 2016

No, it's not a miracle.

By Sharii Rey, Portland OR, Verified Reviewer

I'm old enough to have tried lots of products and this is one of them. Yes, I ordered it, wondering to myself if I really thought the hype might be real. It's a crock. Like every other miracle cure, and particularly with products not sold commercially, it's a waste of your money. Fortunately, there is not a lot of time involved. But hope does spring eternal, and the older I get, the more help I could use, so I ordered it. I have followed the directions meticulously. There is no change. None. Zero. Of course there is no change. I'll finish the 3rd jar, although I don't know why, just as I didn't know why I actually put out the money on products unlikely to help. Well, I do know why: Maybe this one works. It doesn't. Save your money. Buy Olay Regenerist. 3 people complimented me on my skin when I used Olay. It's not a miracle, either, but it is a good moisturizer for my dry, old skin.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jan 12, 2016

Hey there Sharii. My name is Samantha and I am the Customer Service Director here at Beverly Hills MD. I wanted to thank you for your honest feedback of your experience with our product. I am so sorry to hear that it did not work for you. We have many very happy customers here who see tremendous results, but of course we understand that everyone has different skin types. I do want to reach out to you with my direct email, samantha@beverlyhills-md.com, to learn more about your experience with our product. I look forward to hearing from you soon.

Helpful Review? 86 People Have Voted

Posted on Jan 8, 2016

Absolutely Legit

By Eric, Dayton, OH, Verified Reviewer

I have been using products from Beverly Hills MD for several months and my personal experience is that the products and what they are claimed to do is completely real. I use the lifting cream and the crepe correcting cream. They both work so amazingly well that I purchased several orders so that I don't run out. Over the years I've used many skin care products which had minimal use, some better than others. But the stuff from Beverly Hills MD has been the best I've ever come upon.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Beverly Hills MD

Jan 12, 2016

Hey Eric, Samantha here, I am the Customer Service Director here at Beverly Hills MD. I wanted to reach out and thank you for your awesome feedback! I am so happy to hear that you are going to be a permanent part of the Beverly Hills MD family. If you ever have any questions or concerns about any of the Beverly Hills MD products, please feel free to email me at samantha@beverlyhills-md.com. Thank you!

Helpful Review? 10 People Have Voted
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