Copper Chef Cookware Reviews

I put the PayPal order from Web site www.unitycarts.com/copper_chef_COP319RET. It took 5 minutes. There is statement that delivery will be done between 7 - 10 business days. So if I don't get it within two weeks, I will just dispute PayPal payment.

Bottom Line: Yes, I would recommend this to a friend

Now 4 weeks since my order, I contacted the Copper Chef order group and was informed that it would be another 4+ weeks before delivery. The company isn't as friendly as one would expect. To cancel an order, you must call their Customer Service department, 30 minute wait, multiple disconnects. A refund could take over a month. Be afraid, be very afraid.

Bottom Line: No, I would not recommend this to a friend

I did not order the pan because they could not tell me how many quarts it is, or how deep the pan is. They could only tell me it is nine and a half inches.

Bottom Line: No, I would not recommend this to a friend

They say it is out of stock at customerstatus.com. Then the rep I spoke with on the phone said delivery is delayed due to UPS and then the website rep says that it is in sock but says to allow 3 - 4 weeks for delivery. But changed her tune and gave a date of 1/28/16 when I gave her my order number.

Bottom Line: No, I would not recommend this to a friend

I ordered Copper Chef on 12/02/15. It was supposed to be a Christmas present, but after checking online it said my order is "out of stock". I waited for weeks and weeks, and it did not arrive. After calling customer service and being transferred three times, the lady said "your order is back ordered". I get the whole idea of backorders and how things work, but I asked if I could order another Copper Chef Pot and was assured that I could. Unbelievable! These people are still taking orders.

Bottom Line: No, I would not recommend this to a friend

I ordered this pan on January 4th, got a confirmation email stating they got my order and validation of payment and stated that would send another email confirming shipment. My bank verified payment two days later, I still have not received an "item shipped" email. Numerous emails to their customer service have gone unanswered, two "order status" checks revealed two different results. The first one said “order shipped”, the second (three days later) said: “out of stock, temporarily backordered, wait 2 to 3 weeks” I'll never but anything from this company again and am seeing if I can bring legal action if I don't receive my order or a refund.

Bottom Line: No, I would not recommend this to a friend

This company must be B.S. I tried chatting with them on the website to find out how many quarts the pan is. They won't tell you. Just that it is 9 1/2 inches. He said he can't provide false information. He said as long as the food fits in pan you can cook it, well duh who sells a pan and can't tell you how big it is. Glad i didn't buy this.

• [21:36] Thank you for visiting chat! We will be with you shortly.
• [21:37] Larry​: how many quarts is the pan
• [21:37] Chris: One moment please.
• [21:40] Chris: We only have the square weighs which is 1.93lb and the square size of 9 1/2" for Copper Chef
• [21:40] Chris: We do not have information about the quarts.
• [21:40] Larry​: why not?
• [21:41] Larry: how do you sell a pan and not know how many quarts it holds?
• [21:43] Chris: You can cook your food as long as it will fit on the Copper Chef. We do not have the exact information about how many quarts  the pan can hold, we do not want to provide you with any false information.
• [21:44] Chris: Is there anything else I can assist you with?
• [21:45] Larry: I have never heard of that. Any pan I have ever bought, single or as a set tells me what's included. Like a 2 qt pan, 3 qt pan, 5 qt dutch oven, etc.

Bottom Line: No, I would not recommend this to a friend

I just called to order the Copper Chef. I saw it advertised for three payments of 19.99 and this men told me that it was three payments of 24.99. I told him that was not what I was seeing and he said too bad. I asked to talk to a manger and he told me no. He was very nasty, so I hung up the phone.

Bottom Line: No, I would not recommend this to a friend

I find it surprising how people can give a low review when they haven't even received their item. I have it and it is awesome. Yes, may take some time to receive but when you do you will like it. So stop with the negativity.

Bottom Line: Yes, I would recommend this to a friend

I ordered my Copper Chef Pan on November 30, 2015. I have contacted the company twice and was told this was on back order. I talked to a representative after being on hold for 12 to 15 minutes. I was told I should receive my pans in 10 to 14 days after the fourth of January. We'll see. Good thing this was not a Christmas present.

I think they should have told me at time of ordering they were backlogged.

If not received, I will also complain to the Better Business Bureau.

Bottom Line: No, I would not recommend this to a friend

Worst customer service EVER. Product has been on backorder for a while and company does not answer e-mail. I called (got overseas person) and still was told that product on back order, yet they continue advertising on TV. I am canceling my order.

Bottom Line: No, I would not recommend this to a friend