Sono Bello Reviews - Is It Really Effective?

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Sono Bello

Overall Rating

3.3

230 Customer Reviews

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Summary

Sono Bello specializes in a variety of body contouring and liposuction services that are claimed to help you remove unwanted fat and to achieve your specific beauty goals. Liposuction is considered an effective procedure, but there are risks involved.

Pros

  • Effective treatment for fat removal
  • Minimal recovery time
  • 60+ locations around the US
  • May be more effective than CoolSculpting
  • Potentially long-lasting results with a healthy lifestyle

Cons

  • Results may be subtle
  • Customer complaints against Sono Bello sales tactics
  • Pricing information isn’t transparent
  • Small risk of serious complications

Customer Reviews

3.3 Stars out of 230 Reviews
5 Star:50% 4 Star:6% 3 Star:2% 2 Star:4% 1 Star:36%
57% Recommend This Company
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Posted on Dec 19, 2017

Terrible service

By Janie Maldonado, Chicago, IL, Verified Reviewer

Oh my god, where do I start? I was so anxious to get this procedure done that I didn't check the reviews. Do not come here. I did my procedure in March 2017 and paid over $5000 for three areas and my stomach is uneven and still big. I'm so disappointed in them because they make it sound so good that you will have the results you want, but that's not true. My last visit was in November and they pretty much said they can't do anything for me. They do not stand by the so-called warranty they have.

This place should be shut down. I give them zero stars.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 307 People Have Voted

Posted on Dec 6, 2017

Run! Rip off! Sucker walking!

By Lisa, Utah, Verified Reviewer

I was charged over $11K/$1600.00+ per area for my procedure. This included the Tri-Sculp Lipo of my midsection. I had my procedure done in August 2017. My weight hasn't changed, I never got below 4 lbs of my original weight, and I am now back up to 170 lbs. I diet and exercise, and I still look like I am 7 months pregnant.

The sales girl in the Utah office told me that Dr. Miller would be removing 80% of the fat cells around my midsection with the Tri-Sculp Liposuction. Dr. Miller didn't do this. In fact, other than a large scar across my pubic area, and the pits along my stomach area, I really don't know what he did. However, Dr. Miller did do an unauthorized procedure on my belly button.

By the way, I wouldn't give them even half a star rating.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 322 People Have Voted

Posted on Dec 1, 2017

Is the down payment worth fighting for?

By Denita, Dallas, TX, Verified Reviewer

A couple weeks ago I had my first meeting at Sono Bello. I was excited about the process and looked forward to speaking with a doctor. I met a sales agent. She was pleasant enough but nonrefundable a good salesperson. In the end I agreed to pay the down payment and sign the non refundable agreement. They got me (never make such a decision without meeting with a doctor and giving it some thought).

I later had a routine medical appointment with an unrelated physician. My findings came back with abnormal. Being what I thought was the picture of health, I was terrified. I was informed to get further testing. The last thing on my mind now was alternative surgery. The night before my physician consultation, I couldn't sleep. I paid +$1,200 down and thought it was nonrefundable. I thought about how the trauma could affect me or the meds. Was it worth my health just to smooth out some problem areas?

Later I received a reminder call that I had my appointment coming up the next day, and later that night I received another call saying that there was a cancelation and I could come in an have the surgery at the time of my consultation. I told the person no. I had decided not to go through with it but I wanted to meet with the doctor and let him know what was going on and my thoughts. Maybe I would just postpone or just take the money loss.

I met the doctor and nurse, and they were pleasant enough. He even reviewed my medical findings the other doctor had given me. He and the nurse assured me I would be ok and sometimes findings come back irregular, and they understood if I wanted to postpone to a later date until I felt better.

As I was checking out the receptionist inquired about the rescheduling. I told her earlier about my medical findings and that I was scared but since I could not get a refund, I would reschedule later, if the findings improved. She said medical reasoning might have an exception, she was pleasant but still encouraged me to reschedule later, and they would hold the payment.

After thinking about it for a moment, with the financial burden lifted, I thought about my health and said to cancel. In summary, I would take the refund due to medical. I thanked her and the staff and departed. I felt good about my experience until about 10 minutes later when I received a call from the receptionist. The nurse said I could not get a refund because the appointment was less than five days away. Keep in mind all of this, including the new medical findings, just occurred within the past two weeks.

Bothered by this I contacted associates that had undergone similar procedures in Florida. I was told that a medical workup should have been done before the surgery. Scheduling me for surgery without the basics eval, labs, etc., was dangerous. This made sense. I was initially assessed by a salesperson, though all appeared good, no type of agency would not assure the customer is healthy. Why would a nonrefundable fee be initiated before consultation with a doctor? Why would someone call me the evening before to offer me surgical rescheduling for the next day?

Again, all of this occurred within 2 weeks and largely during the holidays. It was not communicated to me clearly that if I had a medical issue, I needed to cancel within 5 days. I feel conflicted and had. Tonight I just read Sono Bello reviews, and they are frightening. Since I could not get a refund, I have postponed until I complete further medical testing. This is not sitting well with me. It is likely I will take the loss out of concern for my health and fear of what others have reported. I do believe I should be refunded due to medical concerns. What are your thoughts?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 273 People Have Voted

Posted on Oct 30, 2017

Got ripped off

By Pauline Barron, Fredericksburg, TX, Verified Reviewer

I wanted my batwings (under arm flab) reduced. I met Veronica who gave me the appropriate (or so I thought) program for what I needed and I had to sign paperwork right there and then. Of course, who reads paperwork straight away when paper and pen are shoved in front of you? Veronica talked so much and so fast that I was in a daze.

I was at the point of having half of my procedure carried out, and I noticed absolutely nothing had changed. So I asked to speak to someone about it. I spoke with the manager and explained the situation to her, and she asked me how much of the flab was I expecting to lose. I told her I would like half of it gone but was actually thinking I would like a little more than that. She told me that they could never get rid of half. And because she was not present when the conversation happened between me and Veronica, she would have to speak with Veronica, and she would get back with me that day.

Three days later I had heard nothing. So I called back and had to leave a message for her. Finally, she called and told me that Veronica had said that I had mentioned nothing to her about getting rid of flab under my arms! That's the reason I went to Sono Bello in the first place! Veronica told the manager to tell me that I should complete the other half of the treatment then go to a gym and lift weights. What a nerve.

I paid $2500 and received nothing in return. I tried getting my money back through my credit card, but Sono Bello's contract says they do not give refunds so BEWARE of this disreputable company who seem to have a bunch of negative reviews.

P.S. I don't know why I was forced to give them a "1-star" rating, but I had to. I give them a zero rating.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 347 People Have Voted

Posted on Oct 17, 2017

False advertising

By Rosamund Murray, Schaumburg, IL, Verified Reviewer

I was botched and the Office Manager was supposed to contact me since February 2017. I called several times, but she never returned my calls. The muscle on my right thigh cannot be repaired, and now I have one thigh larger than the other. This is just one of the damages I could not fix. Now I am going to have my attorney go after them for damages.

The last doctor I saw treated me as though I was in the wrong, but he confirmed that my botched could not be fixed. However, I needed to meet with the Office Manager.

I gave 1 star because I had to rate.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 325 People Have Voted

Posted on Oct 11, 2017

Theives

By Diana, Arizona, Verified Reviewer

This company should be shut down! They are trained thieves who care about one thing: STEALING YOUR MONEY. The people that work here are untrained salesmen with no medical background and have no business being in a medical office. The turn over is incredible, and you will see a new face everytime you go in. Do yourself a favor and stay away. I canceled my procedure after reading all the reviews and seeing pictures of botched procedures.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 296 People Have Voted

Posted on Sep 6, 2017

Run!

By Mary Sutton, Texas, Verified Reviewer

When you first go here, you speak to a sales person, not a medical personal or anyone who knows anything about the outcomes. I spent about $12,000.00 here, which was a big waste. I was told visit after visit that I was still swollen and it would get better.

After about three months I demanded to see a doctor (which is almost impossible). I received an appointment with one, and I called to follow up to ensure I still had an appointment with this doctor. I was told she was busy and I could not see her. I called again and again and finally got in with the doctor (mind you, I was told "you can see why he is no longer with us").

I got in to see the doctor, she sat down, her elbows on her knees, hands on her chin, and she sat there shaking her head back and forth. She said I needed more lipo and corrected, you can tell spots were not done, and lines put in were not right. This doctor wanted me to see another doctor there stating he would be better at correcting this. When I went to this appointment, I was told he would not fix it as I still would not be happy. I was told by Sono Bello if I paid another 3,600.00 they would redo everything. The lady in charge of the office talked the first doctor into approving one spot. I was so devastated, I canceled the appointment.

One spot I would still be a mess. One visit I was there the staff was talking in the hallway, there was a customer who had a rash on their face after a procedure, they were told to tell the customer that it was rosacea as they were a good candidate for this. It took me two years to show my husband the shape I am in, and the second doctor there even told me if I lost weight it would only look worse.

I will not be able to fix what they did since financially it is not feasible. Please save yourself the pain I see every day. Save a little more and go to a good place.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 419 People Have Voted

Posted on Aug 31, 2017

Worst place to go, these people are bad, all they want is your money

By Diana Prado, Dallas, TX, Verified Reviewer

I went to Sono Bello on August 3rd, 2017. I told them my medical history, and they need papers from my doctors. They told me to contact my doctor, they told me one thing and told my doctor another. My doctor finally sent a fax, but they said they couldn't use it. My surgery was for August 26, 2017 (this past Saturday) but it didn't happen. I put money down, over $6,000 credit, and now they canceled on me and now they don't want to give me my deposit back.

They keep telling me they are busy. Veronica or Robin will call me back, but I got nothing. I talked to Jasmine on Friday, the day before surgery. She said they had to cancel my surgery. I was supposed to do love handles and lower and upper abs.

I don't think this place should be open. I lost my deposit but I will find a better place to go to. This is the worst place to go. Please take my advice. I wish I would have read the reviews about Sono Bello before I went. Yeah, these people are so nice at first, but then when the doctor says no, they don't want to give me my deposit. Lesson learned. I hope you don't pay them like I did. These people are the devil, these people tell you lies. I only saw the doctor at the appointment for only five minutes. I wish I never, ever went to Sono Bello in Dallas. Worst place ever!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 368 People Have Voted

Posted on Aug 16, 2017

Honest

By Talyah Medley, Arizona, Verified Reviewer

I am only giving two stars because of after care. I don't want people to know I had surgery but I would like to share my experience. I had my back done over a year ago now, and I have had ONE follow up appointment and the nurse didn't even know what surgery I had done. I paid in cash, and I firmly believe that's the reason why my experience was not as attentive as a client, that's how they made me feel. My body suit didn't fit my body type as in when my butt moved the compressor would roll up, so after much back and forth, they sent another out after a couple of weeks that still didn't cover all the areas done and didn't fit my frame.

Recently, because after one year you can see most results completed, they said that well, there are some lumps in my back, and it's lop-sided, simple things I just wanted them to consult me on. After two weeks of phone tag, they have my email, my phone, emergency contact, yet still can't reach me after a year to schedule a follow up after my surgery. That's my experience to date, and my doctor and nurse were amazing though, absolutely amazing.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 305 People Have Voted

Posted on Aug 8, 2017

Do not get micro laser lipo

By Catherine Chi, Tampa, Florida, Verified Reviewer

On December 3, 2016, I got micro laser lipo done in my top, middle, and waist in my abdominal area and the free area was my pubic area. Dr. Azarian said that most patients go back to work on the third day. She also told me that I would have a “slight overlay” in my abdominal area after the procedure. She told me that most patients wear the garment for at least three months and all day long. She told me to not diet and just eat whatever I want.

In the procedure, I told Dr. Azarian that the procedure was very painful. She said "well, talk about something else and don’t think about it." Is this how a surgeon resolves how I feel? Honestly, I thought it was extremely rude, insensitive, and unprofessional.

Dr. Azarian insisted that I remove fat from the pubic area instead of the upper arm fat. Mind you, the upper arm fat looks disgusting and unappealing. After the procedure, the office staff (especially Jianara, the front desk receptionist) was very curt and rude. I called the fourth or fifth day after the surgery telling how this garment is way too tight and it is suffocating my sternum. She said, "I am not giving you the more comfortable and expensive one at our office and don’t you want to spend your money right for once?" Excuse me, it is none of anyone’s business what or how I spend my money? So she told me that I had to come in and get another less comfortable garment.

I told her excessively that I needed to meet with the physician. She wouldn’t give me an appointment with the physician and instead I saw a nurse. I asked the nurse, "so is this normal? My stubborn fat area has a major overlay." The nurse couldn’t answer the question and said instead, "you should have seen the physician." I get done with my appointment and again Jianara is at the front desk, she sat there arguing with me that none of the patients see the physician at the three-month follow-up and you only see the nurse. I told her that doesn’t matter, I demanded to see the physician and "you still made an appointment for me to see the nurse." She argued with me for 30 minutes.

In the meantime, I suffered mental health severely such as anxiety and depression. I got really depressed that I dropped $5,000 for this wasteful procedure, and my stubborn fat in my abdominal area still looks the same. In fact, the slight overlay of fat is at least three inches around. I have a thick jelly roll. The micro laser lipo procedure disfigured my body. The slight overlay is bulging forward and the fat is so hard that I have been at the gym for the past 3-4 months and I can’t lose it. I dieted since March of 2017, my diet consists of 5 liters of water, tofu, salmon, vegetables, and fruits. If I didn’t diet or exercise, I would have been a 200 lb whale.

There is no change in my pubic area. I knew in my heart that I wanted the upper arm fat removed but Dr. Azarian was adamant that I wouldn’t see a change. Shouldn’t it be up to the patient’s decision at the end? When I had an issue with the surgery or the office staff, only Jessica the sales coordinator would phone call me to resolve the problem. I am sorry but Jianara should be fired and the doctor should go back to school. I have gone to other surgeons who have worked for Sono Bello and they have told me that I have gotten ripped off. My mom and sisters see no change in my abdominal area.

I have been so depressed and even Sono Bello has been forcing me to do a noninvasive procedure and to do a six-month follow-up. Well, eight months have gone by and it isn’t right or fair for Sono Bello to take my eight-month pictures to make a final decision if I get a refund or not. I had to diet and exercise for the past four months or so. I didn’t go back for a six-month follow-up due to the rude and unprofessional staff and the surgeon apparently doesn’t work there anymore.

I am extremely dissatisfied with the micro laser lipo. Now the three to four-inch thick jelly roll has hardened. It is so hard for me to lose it. Sono Bello said that after this procedure, I don’t need a tummy tuck. The fat is so hard that it is going to take me at least two to three years to lose that fat in the gym. I don’t need another surgeon to make a judgment call. I want a full refund of $4,800 because my medical reasoning is that I suffered extreme mental health and disfigurement from the micro laser lipo procedure. I see my stomach every day when I get out of the shower or change clothes in the mirror. It makes me feel depressed that I didn’t in my stomach area, angry that I got ripped off, and hurt how I was mistreated from Sono Bello. I have been extremely depressed and anxious that my physician had to increase my dosage.

I have read complaints on Sono Bello in Tampa, Florida. Let’s not forget that this is the same company that was sued for killing a patient due to lidocaine toxicity. Sono Bello gave the family $1.8 million or more just to put things under the rug and continue their business. I declined getting another procedure done by Sono Bello even if it is noninvasive, they have done such a horrible job already. I don’t want to go with a repeat or go through excruciating pain. Other patients are right; their painkillers were a joke. The third day after my surgery, I was crying in agony. I had to call out of work. Even the fourth day back to work, I was in extreme pain. Also, my swelling lasted more than six months. To me, that is abnormal. I wasn’t lifting or doing anything unusual.

Hopefully, I am not bruising inside still and causing more damage to my body. Sono Bello only knows how to rip off patients, and their patients are just numbers, they don’t really care about us, if they did, they should refund all the bad and dissatisfying procedures such as mine. Please contact your local news and tweet about Sono Bello ripping us off and not caring!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 384 People Have Voted

Posted on Jul 20, 2017

Horrible experience

By Andrea Huggins, Florida, Verified Reviewer

I went to Sono Bello several years ago and had a procedure done on my thighs with heated equipment that they promised would smooth out the cellulite. It cost almost three thousand dollars, and at the end of the treatments, there was no change! They wouldn't even refund me my money, and on top of that, the idiot receptionists would forget my appointments at times, and I'd have to wait hours or even drive back home which was an hour away.

Don't go here if you want good results and not to throw your money away.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 325 People Have Voted
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