Reviews (1)

I wanted my batwings (under arm flab) reduced. I met Veronica who gave me the appropriate (or so I thought) program for what I needed and I had to sign paperwork right there and then. Of course, who reads paperwork straight away when paper and pen are shoved in front of you? Veronica talked so much and so fast that I was in a daze.

I was at the point of having half of my procedure carried out, and I noticed absolutely nothing had changed. So I asked to speak to someone about it. I spoke with the manager and explained the situation to her, and she asked me how much of the flab was I expecting to lose. I told her I would like half of it gone but was actually thinking I would like a little more than that. She told me that they could never get rid of half. And because she was not present when the conversation happened between me and Veronica, she would have to speak with Veronica, and she would get back with me that day.

Three days later I had heard nothing. So I called back and had to leave a message for her. Finally, she called and told me that Veronica had said that I had mentioned nothing to her about getting rid of flab under my arms! That's the reason I went to Sono Bello in the first place! Veronica told the manager to tell me that I should complete the other half of the treatment then go to a gym and lift weights. What a nerve.

I paid $2500 and received nothing in return. I tried getting my money back through my credit card, but Sono Bello's contract says they do not give refunds so BEWARE of this disreputable company who seem to have a bunch of negative reviews.

P.S. I don't know why I was forced to give them a "1-star" rating, but I had to. I give them a zero rating.