Since posting this review, Freedom Debt Relief has reached out to me and made everything right. I am looking forward to the process and I am very confident.
Bottom Line: Yes, I would recommend this to a friend
I just signed up recently. I was told they needed $25.00 as an initial fee. I told them that I would not have the money until later this month. The representative put me on hold to check. She came back and told me the fee would be postponed until the 28th of January. Two days later they took the $25.00 from my account. This put me into an overdraft situation with my bank causing two checks to bounce and costing me $30.00 each in overdraft fees. I called FDR and was told that the rep should not have told me the fee would be postponed and nothing could be done. I have been with them for less than a month, and I am out $75.00.
Hello Alan,
We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
Company Response from Freedom Debt Relief
Alan, we are so happy to hear that everything got taken care of. Thank you for allowing us an opportunity to make things right. We look forward to your continued success in the program. If there is ever anything you need please don't hesitate to call client services at (800) 655-6303. Thank you for choosing Freedom Debt Relief as your financial partner.