Kim B.
FloridaMember since January 2019

Reviews (1)


    • Jan 22, 2019
    • Verified Reviewer

    Noom Diet

    SCAM!

    Overall Experience:

    I joined on January 3rd to help with my New Year's resolution. The site said there was a $1 fee, which I paid. The app is basically a glorified pedometer and food log, with lots of pre-programmed, generic "support" statements sent to you daily.

    You are supposed to weigh in every day, which is NOT recommended when losing weight. The "support" from your "coach" is a robotic text sent every 3-4 days.

    At 2 and 1/2 weeks, I was charged $149! For what? They do nothing for you! I disputed it with PayPal, but they sided with Noom. Said it was a pre-authorized charge. I would never have authorized any app to charge me $149!

    When you call Noom all you get is an automated message about canceling. Doesn't anyone think its strange that their answering message leads with that? They tell you to contact your "coach" to request cancellation and a refund. Once you do, nothing happens except that all messages from your "coach" stop.

    STAY AWAY!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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