When I bought the FixMeStick, I certainly was excited, I had seen it quite some time before and wanted to try it; never got the opportunity to make a purchase until I saw it on the Shopping Channel. The instructions on its use were quite simple, so I got going on the cleaning of my laptop. Cleaning seemed to be successful and my laptop restarted.
However, immediately after I restarted, I got a message that there were viruses on my laptop, and the popup adds seem to be a bit more aggressive. Sent a message to the help center and did receive a quick response. It bothered me that my laptop did not seem to be any faster and really began to question the claims made on this anti-virus stick. All this happened on the weekend.
By the Monday, I did a live chat with one of the team agents at the FixMeStick help center and after the agent remotely did a scan and installed popup blocker, etc., my laptop seemed to be just fine. What happened with the agent is what I expected to happen the first time when I did the cleaning with the FixMeStick.
Bottom Line: Yes, I would recommend this to a friend
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