S N.
CanadaMember since January 2019

Reviews (1)

    • Jan 23, 2019
    • Verified Reviewer


    Inaccurate sizing, poor customer service = lost customer

    Overall Experience:

    The website touts 24-hour responses, but I am going on 15 days with multiple attempts to get a response from customer service! With exception to my first attempt (in which the CS agent misread/mis-responded to my inquiry), it's been RADIO SILENCE!

    Not only is the sizing chart off, but there is no way to order a new more fitting size - one can only order a new color in the SAME size.

    On top of this, I purchased the bra on sale and it won't honor the sale price for the exchange (despite the fact that I used their sizing chart and it was inaccurate).

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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