Reviews (1)

This company is the worst one. I never can talk to someone, they never answer the phone, and if you email them, they answer after a couple of days. I placed an order and I put my friend's address, I tried to change but I couldn't, and that's fine. I can pick it up with my photo ID. Something went wrong and the order was returned back. I email them and I got the worst answer. They don't try to make the customer happy, they don't care. Even if they receive the order back, it's non-refundable. WHAT? I work in customer service too, you are supposed to try to work with me, give me a credit or offer an exchange or something. Not just tell me there's no refund that can be issued.

I don't want a refund, maybe send it again, or change the order or credit. This is the WORST customer service, even if you don't receive the order, they are not trying to fix or help you! You guys charged me, where is my order?

You got my order back and still no refund or exchange or credit.

The main problem is there is no one you can speak with. How are you guys trying to keep the customer happy and willing to shop again? No, nothing.