Getting a price for a Nissan Leaf 2013 - very low with no place to show a new set of batteries. Then checking the sale price of the same car, same year, same color, with higher mileage. It was 125% more in sales price. Wow, what a rip off! Very very poor. I called and waited in a line of 80 callers led to take it or leave it.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Carvana
Thank you Bruce for reaching out to provide feedback on your recent experience working with Carvana. When providing appraisals for vehicles that customers are interested in selling to Carvana, we do take into consideration features, mileage, Kelly Blue Book fair market value, and additional factors. We want to apologize for the long hold time to speak with a Customer Advocate. We are currently working to reduce this time as we know this is an inconvenience. Although you decided not to move forward with Carvana, we hope that you we still able to find the appraisal that met your needs. Please reach out to us at (800) 333-4554 if you have any questions or we can assist anyway.