Went through the entire set of questions then was told I had to have a video consultation with a physician due to state law. Linking up for a video consultation proved to be extremely difficult due to the Teledoc being non-responsive. We finally do manage to connect and it's some random woman driving in her car who says, "if you don't have any questions I'll go ahead and write a prescription," then hangs up. A couple days go by, and I get a message from the same physician who said she has decided to deny my request and to seek treatment in person.
I am frustrated but sort of expected that the service was not legit, so I open my account to delete my profile and payment info. I do this only to find out there is no way to delete your account once it's made. I messaged customer support to delete my account and never heard back.
I would strongly recommend NOT using this service. I am a bit confused by the positive reviews and the national airtime it gets because it is clearly not a fleshed out service or product. Good idea, poor execution - go to a real doctor instead.
Bottom Line: No, I would not recommend this to a friend
16 people found it helpful
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Company Response from Roman Health
Hi David, so glad we were able to figure out what was going on with your account. We're here if you need us down the line!