Joanne K.
Worth, ILMember since January 2019

Reviews (1)


    • Feb 3, 2019
    • Verified Reviewer

    Plexaderm Skincare

    Customer service horrible

    I have ordered this product several times and decided to order three tubes. One worked fine, I couldn’t get the second one to come out as if it were empty. I called customer service and felt like I was being plunked. I was told to cover the hole and pump it ten times, then pump ten more times, uncover. When that didn’t work, I was advised to repeat that process, still nothing. I asked to speak to a supervisor who finally agreed to send a replacement, never did. This guy was rude, to say the least, a.s I couldn’t contact anyone else regarding my dissatisfaction. Signed, an ex-customer.

    Bottom Line: No, I would not recommend this to a friend

    36 people found it helpful

    Link to this Review
    • Feb 4, 2019

      Company Response from Plexaderm Skincare

      Hi Joanne. We're so sorry to hear about your recent experience. Your satisfaction is our priority, therefore we urge you to reach out to 1-800-681-0366 or email customercare@plexaderm.com. We have multiple representatives that would be more than happy to help you.


Showing 1-1 of 1