Randy F.
Roanoke, VAMember since January 2019

Reviews (1)


    • Feb 5, 2019
    • Verified Reviewer

    FixMeStick

    Like riding an electric bull

    Overall Experience:

    An electric bull ride starts out slow and easy and gives the rider a bit of false confidence. As the ride continues the bull goes its own way and, soon after, the rider is "kicked off the bull."

    When I first purchased the FixMeStick, my computer was beginning to age and, for the first year, it worked like a charm, so I decided to continue my service on for a second year. Well, like that bull ride, my computer would not let me use the FixMeStick anymore - it would just shut off and I could not get the FixMeStick to work. I called in for help once and I the "engineer" worked with me for quite a while with no solution.

    So recently; I noticed that my second year of service(?) was about to expire and I decided I would try again to see if someone could help me get the stick to work - figuring by now they may have work through the issue I was having. After a moderate amount of time, it was decided by FixMeStick that my computer is the problem and that it is over 10 years old.

    Admittedly I was a bit perplexed because I "know" the stick had worked in the past, so, why not now? The skeptical side of me thought this determination was an easy out - I cannot tell you how many times I have been told that an electronic device I owned is out of date.

    My computer shuts off from time to time, but I thought it was upgrading and I just didn't have a desired time set for updates in my computer. And to this day it does the computer work that I desire it to do.

    So this is not what I expected - thus the 2-star rating. However, I will say that when my computer cooperated, the FixMeStick worked like a charm!

    Bottom Line: Yes, I would recommend this to a friend

    • Feb 6, 2019

      Company Response from FixMeStick Technologies Inc.

      Hi Randy,

      Thanks for the review. It is very possible that although FixMeStick worked on your computer two years ago when you initially purchased it, that the updated software and the increased age of your computer are no longer compatible with each other.

      Please let us know if there is anything else we can help you with!

      Best,

      Claire


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