Anne G.
MichiganMember since January 2019

Reviews (1)


    • Feb 6, 2019
    • Verified Reviewer

    Flaviar

    The worst.

    Overall Experience:

    Sounded like fun - gifted a six-month membership to my husband. $20/month for monthly samples - cool! Nope. You get a sample every three months, meaning that I spent $120.00 for six shots of whiskey total. My husband logged on with the gift certificate code and became confused about what this even is.

    I contacted them and asked for a refund. Nope. But they "graciously" set my account to not auto-renew on my credit card. Which I didn’t want to do anyway!

    I asked for a refund minus the cost of the samples already sent and they said no. Rip off.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Feb 11, 2019

      Company Response from Flaviar Ltd.

      Dear Anne,

      Thank you for sharing your experience. We are sorry for your disappointment and any confusion regarding the club and its benefits.

      The club that the tasting boxes, which you seem to value above all else. For example, the free shipping credits alone can be worth hundreds of dollars each quarter, so it depends on what you want to use the membership for. We want to keep the membership fee as low as possible and include something tangible in it, and then you can tailor the rest of the experience yourself.

      Our refund policy is loose because we understand the club is complex and want to give members enough time to decide the club isn't up their alley. Upon review, I've noticed your request was submitted months after joining, this must be the reason why a refund was declined at the time.

      I'm sure we can reach an agreement, though, as we hate to see disappointed members. Please check your inbox, one of our concierges will reach out to you with a proposed solution.

      Thank you for understanding.


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