Melissa B.
Melissa B.
FranceMember since January 2019

Reviews (1)

    • Feb 6, 2019
    • Verified Reviewer


    Horrible customer service

    Overall Experience:

    A friend in the US set up a subscription for my birthday. When I got the first box, I tried to cancel it through the American and French offices. Neither one could find a record of the subscription. I'm zero-waste, pro-recycling, and this is NOT a gift for me. Finally, I explained the situation to my friend. Birchbox refuses to cancel the order (that they can't find).

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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