I misplaced my FixMeStick and Laura contact me to see why I had not done a scan on my computer for an extended length of time. I replied that I had misplaced the Stick and she graciously said she could replace it a no cost to me. I should receive it in the next day or so! I have two computers set up in my study (I'm retired) and have another one in my office at my daughter's house some 500 miles away near Little Rock, Arkansas. I really value having the FixMeStick.
Bottom Line: Yes, I would recommend this to a friend