I like your content very much, along with your goals coach and food recording system. I used Noom when I was in Minneapolis and loved it. I rejoined this year and I am wondering what happened to your customer service? Your chat system is indecipherable, frustrating, and unnecessarily confusing. I have asked for direction several times and have found many other members chiming in with the same complaints. (cannot find posts or responses...no idea where to start, what is "threading," etc. It seems nothing is being done to answer the questions or improve the system. I am not getting the value of my membership due to this. Your old chat board was great. Live by the KISS axiom - Keep It Simple Stupid.
Bottom Line: No, I would not recommend this to a friend
