Joseph K.
Philadelphia, PAMember since February 2019

Reviews (1)


    • Feb 11, 2019
    • Verified Reviewer

    4Patriots

    Horrible shipping and customer service leaves little to be desired

    Overall Experience:

    I ordered items from them, took longer than one month to receive order and it was still missing pieces. Shipping is horrible. Will never purchase from them again due to lack of proper communication from shipping and customer service.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

    Link to this Review
    • Jun 24, 2020

      Company Response from 4Patriots, LLC

      Hi Joseph,

      Thank you for submitting feedback regarding your purchase with us on 12/30/2018. Due to the holidays, our warehouse was behind but your order was shipped on 1/14/2019 which was within our shipping window. Our records reflect that you contacted us for status on your orders which we advised they were scheduled for delivery on 1/21/2019. You then notified us again on 1/22/2019 that the order received was not complete. We then reshipped the missing kit along with several free items for the delay on 1/29/2019 and issued a $10 refund to your payment method. The replacement order was also shipped within our 7-10 business day shipping standard.

      Best,

      Sarah


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