Kevin C.
OklahomaMember since February 2019

Reviews (1)


    • Feb 12, 2019
    • Verified Reviewer

    SprezzaBox

    Poor customer service, questionable business ethics

    Overall Experience:

    I signed up under a promo code. The contents of the boxes are okay enough, and worth it if you have a discount, but they are not worth $28. Generally, it's socks, tie, sunglasses or watch, and 2-3 other knick-knacks.

    Unfortunately, the way to manage your account is cumbersome and buried/hidden on their site. It is very difficult to tell if you have an active subscription.

    I intended to cancel, but after not finding anywhere to manage a subscription on their site, I incorrectly assumed I was not active.

    I was charged again for the next month. The next day I reached out to their support requesting a cancellation. They denied my request twice, even though the box has not shipped. I find this very disingenuous.

    In my opinion, they intentionally hide the account page and make it difficult to cancel, and once you realize you're still active, it's too late.

    I will definitely never order another box from them.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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