Pat V.
Las Vegas, NVMember since February 2019

Reviews (1)


    • Feb 14, 2019
    • Verified Reviewer

    Opendoor

    They low ball you on the offer to buy your house

    Overall Experience:

    I contacted Opendoor online to sell my house in Vegas. I live in California so I talked to them like 10 times before I wasted time flying to Vegas. So a few other investors came to my house the same day before Opendoor and did their inspections. My tenant had forgotten to leave me the key to open garage so I told these other investors to do their inspection and they I could email them pics of the garage later that day (or they could come back tomorrow to look at the garage), and all these other investors said no problem.

    But then Opendoor showed up and was rude and told me "you knew the rules before you flew to Vegas, and if you can't open garage then we are leaving now." I asked the guy why don't you inspect the entire house now since I'm here and come back tomorrow to look at the garage or I'll email you pics (common sense). But no, the guy from Opendoor told me he called his boss and his boss said "no we won't accommodate you and basically too bad." So, sure enough, they left after I basically begged them to stay and do the inspection minus garage. I told them that selling a house is a big deal and that I'm not just a number, I'm a person and they need to treat their customers better. They didn't care about me in any way, they just want to buy a house below market value and sell it for a profit.

    I would never use them again. Selling a home isn't easy, and any real buyer would be willing to inspect the garage another day. Anybody who has bought or sold a house knows how stressful and complex it can be, and sometimes you need to be flexible to get a deal done. Opendoor had zero flexibility.

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

    Link to this Review
    • Mar 18, 2019

      Company Response from Opendoor

      Hi Pat,

      We do apologize for this frustrating experience. We escalated this issue with our internal and executive teams. Our teams are spending some time reviewing your experience and the feedback you shared to ensure we do not provide any future customers with this type of experience. Please feel free to share any additional insights with community@opendoor.com.


Showing 1-1 of 1