NewDay sells your loans folks! Better read the fine print! They sold mine to a po-dunk outfit called Freedom Mortgage and they are a DISASTER! Just refinanced again in order not to deal with this incompetent mortgage company. Is NewDay a good refi for Vets? Heck NO! The current CEO is more about telling you how many years of service he has in his commercials rather than keep mortgages in-house for all vets. Keep in mind that they have been sued as well in the past by a veteran organization! It's a swindle. Warmest regards, Retired Commander.
Bottom Line: No, I would not recommend this to a friend
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Company Response from NewDay USA
Thank you for reaching out to us. A servicing transfer is a common practice in the mortgage industry, and does not affect the terms and conditions of your loan. This practice makes it possible for us to serve more Veteran families. We are sorry to hear of your poor experience with Freedom, and wish you the best moving forward.