Sophie R.
Los Angeles, CAMember since February 2019

Reviews (1)


    • Feb 16, 2019
    • Verified Reviewer

    Noom Diet

    Not happy

    Overall Experience:

    I never completed my application to Noom. I couldn't have. I do not own a smartphone. Unfortunately, they ask for the payment information first and mention the smartphone later.

    They also do not provide any explicit unsubscription information in any of the early communications. Rather naively, I assumed that since I did not complete the application process, I was not enrolled and Noom and they won't charge me.

    Just to be on the safe side, I also clicked the "unsubscribe" button on one of their newsletters. Apparently, that only applied to the Newsletter.

    I was charged $149 through PayPal.

    I have looked up "How to unsubscribe from Noom" since, and it's "Catch 22." You need to be fully subscribed to opt out, and if you can't fully subscribe...

    I'm 72 and on a pension. $149 is a lot of money.

    I could not find an order number. Bellow is the number of the PayPal transaction.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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