This is a story like many others I see. I was signed up for a free trial that was $1. Then the day after the trial ends they charged me for 4 months at a time totaling over $100.
When signing up it advertises it is only around $20-$30 a month. Nowhere did it indicated you would be charged in 4-month intervals.
So once I reached out to support via email because they have no phone number they denied my refund due to their refund policy, probably put in place because they are robbing you for 4 months of subscription at the time.
I’ve filed a complaint to BBB and I’ve begun leaving reviews everywhere I can so that others won’t be charged $100 plus they don’t have or don’t know they are getting charged. I have not heard back from my support representative since I filed the complaint yet.
The app itself isn’t even that great. The coach they give you, which is one of the features that is supposed to make this app different, I’m 80% sure it’s automated. Then they give you food tips and quizzes. You count your calories and weight and there are many other free apps that won’t steal your money you can do that on.
Do not get unless you are willing to throw away money.
Bottom Line: No, I would not recommend this to a friend
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