I am very satisfied with the way my refinance was handled. Everything went very smoothly. If I have a complaint it is on the closing. I didn't understand how the bills that were included in the refinance would be paid. I was very surprised to receive checks, which I had to make sure were mailed. I handle all my bill paying online so I had to print off statements to include with the checks to get the monies credited properly. This was a small inconvenience and really my only complaint. I feel I should have had this explained to me during the process so that I could have been prepared.
Bottom Line: Yes, I would recommend this to a friend
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