Juliana P.
Monroe, CTMember since February 2019

Reviews (1)

    • Feb 16, 2019
    • Verified Reviewer


    Don't buy from them

    So today I noticed that I was charged $40 on my PayPal account but I didn't know why and so as anyone would've thought, "maybe someone used my account." So I called and this computer lady told me that I got charged for not using JustFab, and because I didn't call to tell them not to. I was then put on hold for over 10 minutes. When I finally got off hold, I told this lady that I wanted the money back and that I wanted to cancel my account. She wouldn't allow that to happen so she kept saying, "I'll do you something better, I'll give you the refund but WON'T cancel your account because you're a VIP member," and that if I really wanted to cancel my account then I would have to wait another month and go through the process again. I wasn't going to so I asked if they could just cancel my account and not give me the refund, (because I can talk to the bank) and she said that she wouldn't and that she will do the opposite.

    If the same thing happens to you and you're using PayPal, go to PayPal Activity, click on the transaction and click "cancel" and your card will be removed from JustFab and they wwon'tbe able to charge it anymore.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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