Reviews (1)

I’m only giving 1 star because I have to give something. Do NOT get Vivint unless you really enjoy self-torture. We’ve had massive issues with them over the duration of the contract we signed but most currently I am sitting at our house with our smoke detector going off and Vivint refusing to send a technician out because it "looks fine" on their end. I have three animals at home stressed to the max because we can’t get it to stop beeping. The most they have offered is to mail us a different smoke detector that we then install ourselves. We’ve replaced the batteries and called them twice. I truly can imagine what this would be like if we had a baby or children in the house. Worst customer service I have ever experienced. I’m not the type to write a bad review unless it’s something that is egregious and has been consistent. Vivint has been both. Save your money and your sanity and go with someone else. We will be once our contract is up.