I ordered two bottles of Bourbon to be shipped to a friend in another state.
They were lost in transit and after a couple of responses from Flavair's customer service, they just stopped responding.
All I wanted to know was where my shipment was or if they were going to give me a refund (since they were NEVER delivered).
I have finally found out from FedEx that the two bottles had been returned to Falvair's facility over a month and a half ago. Still emailing them for a refund and still not getting any responses back.
Pitiful. I will never use them again!
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from Flaviar Ltd.
Hi Bob!
We sincerely apologize for the level of service you received. The feedback you have provided is one of the only ways we can improve.
We’re well equipped to handle occurring issues tied to the industry we are in, without our members ever noticing a disruption in the quality of service. Recently, though, we’ve experienced several issues at the same time, which has made resolving them in a timely manner much more difficult. We're terribly sorry you were among the affected!
We have sent a message to your inbox addressing your concerns and offering redress.