Reviews (1)

SmileDirect is now more than 2 months late with my first set of aligners. I still can’t tell if this is a scam. I have called approximately 7 times within the last 2 months, getting ahold of a different customer service worker each time. Almost every single person told me something different, but all ending in "You will receive your aligners in 4-5 business days." It’s supposed to take 4-5 weeks to receive my aligners and it has now been 9 weeks. I’m devastated because I wanted my teeth to look good on my graduation date. I will update if I ever receive them. I am also a little frustrated because in the 3D scan they provide online, my teeth don’t seem to be moving as much as I wanted them. But I did more research and learned that SmileDirect is only for minor improvements. I wish that would have been more clear in the beginning.