Jeffery S.
Jeffery S.
South CarolinaMember since February 2019

Reviews (1)


    • Feb 21, 2019
    • Verified Reviewer

    Scentbird

    Is this a scam?

    Overall Experience:

    Everything seemed fine at first, and I received my first month's shipment. I noticed that their gift selections were all indicating "Out of Stock" and there were a few that interested me. Sent an email...and it took a really long time to hear back. Didn't think much about it, until I tried to respond to a rating email they sent. Surprise...the web link was not valid. Then I tried to log-on. Said my email address (where they send me emails consistently) was not in their system. Now I was getting a little irritated and suspicious. I tried to register again and got an error saying my email was in use. I went to the web address directly and every link was not working and returned a FORBIDDEN error. LOL. I have tried to contact them multiple time. No luck.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Jun 18, 2019

      Company Response from Scentbird

      Hi Jeffrey,

      Thank you for writing us an honest review! I completely understand your frustration. I know that this response is a few months late but I would like to apologize for the delayed response time and technical errors you experienced last February 2019. This was not the experience we wanted you to have but rest assured our team is doing their best to improve our website as well as out of stock availability so you will not encounter these kinds of issues again.

      If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)


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