About Scentbird

Still searching for your signature scent? Scentbird is a monthly perfume subscription service that promises members access to 30-day samples of men’s and women’s designer fragrances at a fraction of the full-bottle cost.

Founder and CEO Mariya Nurislamova was first inspired by the idea of a scent-sampling service as a teen. Mariya, nicknamed Masha, grew up in Berezniki, Russia—a place she describes as dilapidated and industrial. In an interview with Inc.com, Masha tells of her early appreciation for perfume; first her grandmother’s bottles of Red Moscow, then the growing collection of international favorites secreted home in the suitcases of an aunt.

What makes Scentbird special? Described by InStyle as the “Netflix for perfume,” Scentbird does more than give commitment-phobes an opportunity to try out products before shelling out hard-earned dough for the full-size version. To help members explore potential hits, the subscription service claims to employ technology to make smarter recommendations, tracking their feedback for future recommendations.

For bloggers, social influencers, and trendsetters, Scentbird offers an additional opportunity to earn through their affiliate program. We’ll look at the claimed perks in a bit, but first:

How Does Scentbird Work?

To begin exploring what Scentbird offers, you first have to sign up at their website. New customers will be prompted to complete an interactive quiz to help the service identify your preferences. Based on your answers, Scentbird will suggest different perfumes. You can then select the best options and place them in a monthly queue. For August, you could get Agent Provocateur. For September, Anna Sui, and so on for the length of your subscription.

According to Brit.co, customers who aren’t interested in signing up for a Scentbird membership can order individual 8 mL cartridges of perfume or cologne, the equivalent of a 30-day supply, without a subscription.

However, there’s a catch: Before you answer whether your preferences lean towards floral or woodsy—or place an order sans-membership—signing up requires that you enter your payment information. If you’re sure you want to shop, this isn’t a problem. However, know that customer reviews complain about unexpected charges (more on that later).

By clicking “Buy Now,” shoppers agree to purchase a continuous subscription right off the bat. A subscription results in monthly billing. Further, your Scentbird plan will automatically renew, which means the company can continue shipping you scents for a monthly fee indefinitely. Again, note that this is before taking a questionnaire or shopping Scentbird’s selection.

Once you’ve signed up for Scentbird, your first order will ship either between the 15th–18th, or the 25th–28th of the month, depending on when you place your order. All recurring orders are shipped between the 15th and 18th of the month. You will receive an email confirmation of shipment each month and should allow 7–10 days for delivery. Also, note that Scentbird only ships to the US.

How Much Does Scentbird Cost?

Scentbird offers customers three different ways to receive perfume: membership, full-size bottles, and gift boxes:

Scentbird Monthly Subscription (Membership)

A Scentbird subscription costs $14.95 each month, and includes free shipping of each month’s selection. Dedicated scent-lovers can save by signing up for one of their multi-month plans:

  • 6-months: $84.00 ($14.00 /month)
  • 12-months: $164.00 ($13.50/ month)

It’s important to note that, should you choose one of their two multiple month subscriptions, your card will be charged the entire fee at one time.

What do you get by signing up for Scentbird?

  • Upon subscription, you’ll gain access to over 450 scents—all guaranteed by Scentbird to be authentic.
  • Your first shipment will include a complementary carrying case to hold and protect your vial.
  • Each month, you’ll receive a 0.27oz spray of your selected scent. This is claimed to be 120 sprays, or enough for one month of moderate use.

According to Scentbird’s website, you may cancel your automatic subscription renewal any time by emailing them at support@scentbird.com. However, Scentbird does not offer returns or refunds of any kind on their subscriptions. (Something to consider before signing up for that multi-month plan.)

Scentbird Individual Bottles

Scentbird also sells full-size bottles of perfume and allows members to apply a single month’s credit towards the purchase price, resulting in a $14.95 discount. If a full-size bottle is too large, you can also purchase a single cartridge for $16.95. Shipping on individual bottles is a $7 flat-rate for orders $49 or less. Shipping is free on orders over $50.

Full-size perfume bottles (not cartridges) can be returned for store credit only within 15 days of purchase. (No cash returns.) Additionally, customers are responsible for the cost of return shipping.

Sending Scentbird As a Gift

Shoppers can choose to send either a Scentbird gift box or gift a subscription. Gift Boxes are available for both men (cologne) and women (perfume), and each includes three vials of scent. Options include:

  • The Hollywood Diva Set: Gucci Premiere, Estee Lauder Modern Muse Le Rouge, and Yves Saint Laurent Black Opium
  • The Miss Heartbreaker Set: Dolce & Gabbana Dolce, Gucci Guilty, Giorgio Armani Acqua di Gioia
  • The Miss Pretty Set: Lalique L’Amour, Salvatore Ferragamo Emozione, Nest Fragrances Midnight Fleur
  • The Gentleman Set: Yves Saint Laurent L’Homme, Bvlgari Bvlgari Man in Black, Dolce & Gabbana The One for Men
  • The Trendsetter Set: Versace Eros, Viktor & Rolf Spicebomb, Gucci Gucci Guilty Black
  • The Mr. Billionaire Set: Bentley Bentley for Men, Paco Rabanne 1 Million, Tom Ford Tom Ford Noir

Each gift box costs $59.95 and includes the offer for one free month of Scentbird (for new members only). Shipping is free. Gift boxes can be returned within 15 days of delivery, although the recipient is responsible for return shipping.

What Is Scentbird’s Affiliate Program?

If you’re a blogger or social media trendsetter with a following, Scentbird offers an affiliate program that pays you to promote their service. The program promises the following perks:

  • A $7 commission on all Scentbird subscription sign ups
  • 45-day cookie length to track potential sign ups
  • Text links, product links, and banners to help advertise
  • Incentives and bonuses

Affiliate programs differ from multi-level marketing plans in that you’re not required to actively recruit customers. Instead, by placing a link to Scentbird’s store, there’s the potential to earn some cash.

These programs aren’t new and are used by many startups to help offset the high costs of advertising. While affiliates are supposed to disclose the benefits they receive (including free samples), sometimes it’s not so obvious.

This blurred line means that affiliate programs can make it difficult for consumers to know which blog posts positively reviewing a product are genuine, and which are purely promotional in hopes of earning the writer commissions. With that in mind, let’s look at…

Scentbird Reviews: What Are Customers Saying?

Blog posts reviewing Scentbird’s monthly subscription are generally positive, such as these from Mrs. Muffintop, Subscription Box Ramblings, and Beauty Blogger (dot) Reviews.

However, a look at the comment sections of one review reveals some less-than-happy customers:

Screenshots of Scentbird reviewsImages via ByAdvisor.com

Those two customers aren’t the only ones who have experienced delays with Scentbird’s shipping, either. Here are several comments left on the company’s Facebook page:

Screenshot of Scentbird’s Facebook page

While customers who have received their Scentbird shipment continue to leave positive reviews for their products, scrolling through comments shows that lagging shipment times and slow-to-respond customer service aren’t one-off concerns.

Scentbird’s Red Flags

Considering that Scentbird appears to send out the advertised size samples of genuine perfume, we don’t feel that this subscription service falls under the category of “scam.” Additionally, it’s not uncommon for newer companies to experience some growing pains (Scentbird is only two years old), which could account for their slower-than-average shipments.

However, due to our experience researching products, there are a few red flags worth noting:

First, Scentbird requires your credit card information immediately. This can mean that, unless you’re very careful about what you click on, you could end up with some unexpected charges. And remember, the company doesn’t offer refunds or returns.

Next up, Scentbird is an autoship program. As we mentioned above, these programs can result in unexpected charges (keep an eye on your credit card bill!) and are generally reviewed by HighYa readers as having poor customer service.

Related: Free Trial Offers & Autoship Programs Scams: What They Are & How You Can Avoid Them

Finally, because Scentbird offers bloggers and social media stars a $7 commission for each time one of their readers clicks a link to purchase, searching through reviews means that you’re likely to be subjected to some biased opinions—just something to remember if you’re on the fence.

Looking for Another Way to Sniff Before You Buy?

While Scentbird certainly seems to deliver a unique angle for trying and buying different perfumes and colognes, it’s important to note that they’re not the only game in town. Popular competitors include:

  • Scentbox: From $12.95/mo
  • Olfactif: $18/mo
  • Beautyhabit: Six samples for $11 (I’ve personally shopped for samples here and was very pleased.)
  • Luxury Scent Box: $15/mo
  • FragranceNet.com: Not a subscription service, but you can purchase many different popular scents in sizes as small as .02oz and for as little as $2.99.

Researching these options, you’ll find that many are priced relatively in line with Scentbird, and even offer many of the same perfumes and colognes.

How to figure out which option is best for you? For the most part, it could come down to a combination of price, scent availability, and overall online customer feedback.

Speaking of which, tell us about your Scentbird experience by writing a review below!

Now read: 3 Bad DIY Beauty Treatments You Should Never Do

Sign Up for HighYa Newsletter

Sign up for HighYa newsletter and get our best content delivered in your inbox as well as 3 free eBooks to help you save money and shop smarter. Enter your email below to get started!

247 Consumer Reviews for Scentbird

Average Consumer Rating: 3.7
Rating Snapshot:
5 star: 135 4 star: 32 3 star: 18 2 star: 7 1 star:  55
Bottom Line: 73% would recommend it to a friend
Showing 1-11 of 247
Sort reviews by:

  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • Don’t do it! Horrible "company."

    • Seattle, WA,
    • Jun 20, 2018
    • Verified Reviewer

    I would give this ZERO stars if there was an option because even one star is far too untrue!

    Since the beginning I have had nothing but unresolved issues. NO phone number for customer service. You will get a response, but it’s from someone different EVERY time, so you get nowhere because you have to start over every time.

    I sent an email on the 4th of May to clearly cancel. I was extremely unhappy and I wanted a refund of my money back that was paid UPFRONT when I started in March. They did not cancel and continued to send me things, and now it states "no refunds." Well, I didn’t read anywhere where it said no refunds when I signed up, it said "cancel at any time" but made me pay a FULL six months upfront, not knowing if I would be happy with their "service!" Makes ZERO sense.

    I will be putting in a complaint with my cardholder to get my money back and am going to the BBB because I have emailed them five times since about issues and issues with this "company." I have started on March 3rd but didn’t get anything until mid-April.

    I would NOT recommend this service to anyone. I have done many online subscriptions and NEVER ever had issues with customer serine, product returns, etc.! Really be careful before putting your card info in this site! If you don’t want to get your money back if you are unhappy in any way, don’t sign the line with this so-called "company." EXTREMELY DISAPPOINTED!

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • June's selections

    • Texas,
    • Jun 17, 2018
    • Verified Reviewer

    I received my order for the month of June, and I couldn't be happier with the selections you chose. I began to do this because it was something that my husband wanted me to try it out. He is very pleased with the selections, therefore, I am more than pleased.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • Scentbird

    • New York,
    • Jun 16, 2018
    • Verified Reviewer

    I recently started the Scentbird program a few months back and love the concept. The fragrances and option to chose which fragrance you would like next has been awesome. I find that one sample does not last until the next shipment, and if it does, it's very close. I am not a multiple spray kind of guy either. One or two sprays and that is it. I would like a little bit larger of a sample possibly to get through the full month sample cycle.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 1 people found this review helpful

    Love it!

    • Washington,
    • Jun 15, 2018
    • Verified Reviewer

    I love perfume but hate paying money. This is a great way for me to get a variety and not go broke. I'm hooked! I love being able to try new scents every month. They last me a long time! I'm so excited every time I open my mailbox.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 1 people found this review helpful

    Scentbird perfumes

    • Fresno, CA,
    • Jun 14, 2018
    • Verified Reviewer

    I love it! Being able to try new perfumes each month and finding out which ones work for me. If you don't like one, at least you didn't spend a lot on them. I would recommend it to others. It's nice to get a new scent each month.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 1 people found this review helpful

    The sweet scent of victory

    • Utah,
    • Jun 11, 2018
    • Verified Reviewer

    I love smelling good and enjoy the few perfumes I know and like, but was so pleased to get new scent each month and expand my fragrance collection. The scents they recommended were pretty spot on and they last way longer than you think. I always still have some when I get my next fragrance. Plus, I work at a gas station and enjoy getting compliments on my scent and letting people know where I got it and how affordable it is.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • It's a racket

    • Florida,
    • Jun 7, 2018
    • Verified Reviewer

    I signed up the first part of May. They took the monies within moments of giving my information, however, it is now the beginning of June, and I still have no fragrance. Two weeks in, I sent emails (the only way to contact them) questioning why I have not seen the products. They responded and said that it was on its way, though the product still hadn't left the warehouse (there has been a total of about eight emails). At week three, they paused my account "so I wouldn't be charged for June before I received May." Guess what, they took money out of my account though I still have not received what I have already paid for. I canceled my subscription. I can say that they are pretty prompt in responding to email.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 1 out 1 people found this review helpful

    Order placed, card charged, no Scentbird

    • Lincolnton, NC,
    • May 23, 2018
    • Verified Reviewer

    So, I finally decided why not try this Scentbird I've been seeing everywhere. OMG! I work in product shipping and I know this company is horrible. I could kick myself for not reading reviews first.

    Well, I chose my scents and placed my order my double order. And saw on the website that the products ship within three days. BS! I see that the funds have been taken from my account but no email with a tracking number or anything. So I sent an email. No response. Next day while I'm at work I sent another email. Nothing. I have several email addresses so I needed some assistance retrieving my forgotten password. So when I click the forgotten password link the site says email sent. I check my email and spam. Nothing! I did this twice. Nothing each time.

    Needless to say, I am angry. I think it's a poor way to do business and not even provide a customer service number.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • Be careful you aren’t charged after you cancel your subscription

    • Texas,
    • May 9, 2018
    • Verified Reviewer

    I canceled my subscription after the first shipment. It just wasn’t worth it to me. On the third month, money was taken out of my PayPal account. Thanks to this company I will no longer subscribe to any new boxes of the month.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • 0 out 1 people found this review helpful

    Good stuff until something goes wrong

    • Houston, TX,
    • Apr 26, 2018
    • Verified Reviewer

    I’ve been with Scentbird for the last six months and I’ve mostly enjoyed. I didn’t like everything I’ve received, but there were scents that I really liked. Then, I decided to place an order for a new case. I was charged for it, but after waiting for almost a month, I checked my order status online. The order was shipped, but the tracking number was invalid and couldn’t be found. I was disappointed but figured it wasn’t a big deal.

    I emailed customer service expecting a quick resolution. Two days later I received an email stating that someone will get back to me and that’s it. After not hearing, I emailed them back but no response. There’s no phone number to call. I decided to cut my losses. Wasting my time is not worth $12.95 that I lost. So I went online and canceled my subscription. Like my title says, it’s great until something goes wrong. You will never be able to get a hold of them.

    Bottom Line: No, I would not recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


  • Scentbird

    I’m very happy to be part of the member of Scentbird subscription. I love the fragrance they have and I highly recommended to subscribe to get your monthly fragrance. They have tons of perfumes to choose from. I really love them. Thanks Scentbird.

    Bottom Line: Yes, I would recommend this to a friend

    Help others find the most helpful reviews

    Was this review helpful?

    yes no
    Comments (0)
    View all 0 commentsHide comments

    Do you have an account? Log In before commenting.

    (If you don’t have an account – don’t worry, you can create it after)


Showing 1-11 of 247

Write a Review for Scentbird!

Share your experience to help others shop smarter & discover great products.

Write a Review