Spencer H.
Spencer H.
Bloomington, INMember since June 2020

Reviews (1)

    • Jun 23, 2020
    • Verified Reviewer


    Wrong cologne/perfume

    • Length of Use: 3–6 months
    Overall Experience:

    I have been sent perfume the past 2 months when I had cologne in the queue. If the product is out that’s fine, but at least keep the type of scent the same.

    Pros and Cons:

    • No “pros” were specified in this review
    • I was sent perfume

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jun 24, 2020

      Company Response from Scentbird

      Hi Spencer,

      Thank you for taking the time in writing us a review and we truly apologize for the confusion caused. We investigated your support ticket with our support agent, Lev, and he explained that this happened because your gender is set as Female in your profile. When the queue becomes empty, we either ship perfumes or colognes of our choice, based on the gender set.

      We can change the gender if you want and we can also send 2 replacements for you. Lev is currently waiting for your response via email. Thank you for your patience!

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