Becca T.
MichiganMember since June 2020

Reviews (1)


    • Jun 17, 2020
    • Verified Reviewer

    Scentbird

    Problems with gendering

    • Length of Use: 3–6 months
    Overall Experience:

    I love the opportunity Scentbird gives to be able to test out fragrances. It is a much more affordable way to find the cologne or perfume that you love. My experience has been mostly good.

    I am a female, but I prefer masculine scents. This has been a little more frustrating than it should be. Because I checked the "female" box, I got women's perfume recommendations, which I am not interested in. I was able to find the cologne and masculine scents fairly easily, but it was much easier when I switched my profile to "male". I did still encounter some gender stereotyping though. I added the monthly cases to my order and received a muddy green color case. It was a pretty bad color, and I did contact the company about it. I had a feeling the case colors sent were different for male/female. The person I talked to assured me the same color is sent to everyone and replaced the green I disliked with one I did like. They told me the next month's color would be bright red, so I continued with the random case on my order. And if the case color really isn't gendered, I left my gender marked as male. The next order I received...included a light blue case. I don't hate the light blue, but I was expecting and excited for the red. But after all this, I am convinced there is some gender stereotyping going on.

    I would suggest additional options besides gender, such as adding boxes for preferred scent type: feminine/perfume or masculine/cologne.

    Pros and Cons:

    • Testing scents
    • I am convinced there is some gender stereotyping going on

    Bottom Line: Yes, I would recommend this to a friend

    • Jul 14, 2020

      Company Response from

      Hi Becca, thank you for writing us a very honest review, we appreciate it a lot! We're happy to hear that you get to enjoy to test out fragrances that you may love :) However, we apologize for the frustration that the gender selection may have caused. Rest assured our team is doing their best to provide a balanced selection and visibility to all fragrances across all customer profiles whether it is male, female, and unisex. We highly suggest that you select Collections for Men while you're in the Find Fragrance tab so you can easily navigate male fragrances :)

      For the monthly colored case subscription, we do not intend in any way gender stereotype as we intend to surprise our customers on what color their case would be as we have 20 colors to rotate. We value all genders and there's definitely room for us to share more. Plus, we'll definitely forward your feedback to our marketing team! If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :)


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