I actually had a somewhat good experience with Scentbird, at first. Then I ordered a perfume that was $100, and guess what? IT NEVER ARRIVED. I ordered it in August, and it’s now the middle of November! Every time I check the shipping status it just says it’s in transit. And they have no refunds or costumer service, so I have no way of knowing if I will ever even get the perfume.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Scentbird
Hi Ayanna, we are saddened to hear about your poor experience with shipping. As a rule, it might take around 5 business days for us to process an order and then another 7 to 10 days for the shipment to arrive in your mailbox. Since your order hasn't moved in several months, we think it'd be safe to say your package either got lost or was stolen — this delay is absolutely not normal! Please send us an email at support@scentbird.com with the title "HighYa Review c/o Yana" and we'll find a way to make things right.