Frank Congema
Frank Congema
Charlotte, NCMember since February 2016

Reviews (1)


    • Feb 29, 2016
    • Verified Reviewer

    NewDay USA

    Mortgage

    Overall Experience:

    This company is the worst mortgage company I have ever dealt with.

    I applied for a VA loan in August of 2015 and all the paperwork was in within 5 days on my end. All I got from them was more and more paperwork containing updated material such as bank receipts, VA pension documents, etc. over and over again. Every time I tried to get in touch via email or phone, they never got back to me. Here it is, February of 2016 and they are asking for more updates of the paperwork I submitted multiple times. And they're still asking more of the same documents. I finally had to cancel the loan because six months to get a mortgage, seeing I'm a VA home owner already, is ridiculous. Any veteran that uses this company beware, you will have nothing but the run around as I can attest to a Vietnam veteran.

    Bottom Line: No, I would not recommend this to a friend

    62 people found it helpful

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