Cory O.
ArizonaMember since February 2019

Reviews (1)


    • Feb 22, 2019
    • Verified Reviewer

    Genucel

    Watch out for the auto renew rip offs.

    Overall Experience:

    I purchased a package online and wasn't aware that you are automatically put onto an auto renew status. I received an update from my credit card that a purchase was just made so I called in immediately as I did not want to make another purchase at the time and told them I'd like to cancel the auto renew and be reimbursed for the order that was just placed on auto renew. I was informed that the order was already sent even though I was just charged not an hour before and they could not refund what they charged me. I'm now out $200. Terrible customer service for someone who supposedly guarantees their product. Unbelievable! I would not recommend a company with scams like this to anybody!

    Bottom Line: No, I would not recommend this to a friend

    98 people found it helpful

    Link to this Review

Showing 1-1 of 1