Sarah K.
CaliforniaMember since February 2019

Reviews (1)


    • Feb 25, 2019
    • Verified Reviewer

    TBdress

    Scam online website. Horrible customer service!

    Overall Experience:

    Basically, you cannot return any purchases, even if the description is incorrect or they sent the wrong size. I returned two items, one was the wrong size sent, and another one was not as described. But they made me pay for return shipping which I said OK since I didn't want to argue with them. Because the customer service insisted I have to pay the return. So, I paid $10.8 shipping to return two items, which I thought I will get back $45 that I originally paid for two items. But I ended up getting back $11.99. Another customer told me they will deduct the original shipping cost and refund me the rest. This is how the return works! What a scam! They can say anything or deduct any money they want. Minus the return shipping cost, I ended up getting $1.19 back for returning two misrepresented items. They don't care if it was their fault that they sent the wrong order or misrepresented. As long as you return an item, you need to pay for round trip shipping. Buyer be aware!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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