I ordered only one hair serum from Focallure a very long time ago. I still haven't got it, and they also made me pay for monthly beauty boxes. I didn't even know what they were until I saw that every month they took my account like 40€. Then I stopped it and they refuse to return my money. I haven't even got beauty boxes, so this feels like stealing.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from Focallure, LLC
Hello Nella,
I am from customer happiness team. I see you have left a negative review about Focallure.
We are sorry that you had to face issues with our company.
I just confirmed with the warehouse, both your orders are shipped and subscription is canceled.
Our company values put customer satisfaction as a top priority, and we are committed to our customer.
Thanks.