Robert P.
Robert P.
Mea, AZMember since February 2019

Reviews (1)


    • Feb 25, 2019
    • Verified Reviewer

    Dexcom G6

    Nice product. Really, really bad customer service.

    Overall Experience:

    I have been a diabetic for over fifty years and need a device such as the Dexcom to alert me of highs and lows. The product works well. The customer service is the worst I have ever seen. They even told me one time that they were not considered a medical necessity by the FDA so they didn't have to follow medical guidelines such as shipping in a timely manner. They never let you know if there is a problem with the order, it just sits until you realize it's not coming. I complained many times to deaf ears, this company is being mismanaged and it is a shame. Not sure how they can continue.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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