I was excited to try BabeBox by Focallure as I have subscribed to other beauty boxes and wanted to try something new. However, it took an EXTREMELY long time for them to ship my box. I also had to reach out to customer service to see what was going on, and instead of replying to my email, they just emailed me that my box had shipped. This is worrisome to me and doesn’t show great customer value. However, I haven’t received my box yet, so hopefully, I will love everything in it and it will make up for this small snafu. Either way, I’m still excited to try.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Focallure, LLC
Hello Toni,
I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers.
I would be thankful to you if you can please share your order number so I can look into the matter.
Thanks.