I should've listened to all of the reviews on the internet. Carvana makes it all sound way too good to be true, that's because it is. The approval process is quick and easy but I was kinda of leery about the whole delivery process. Lots of upset customers stating they always have to reschedule for one reason or another. Well, it happened to me as well. My car was suppose to be delivered tomorrow. I received a call today stating there is a logistical issue due to the weather and my car delivery is delayed until next Thursday. Really, one bad weather day causes my car to delivered almost a week later? Well, we will see. No car Thursday, then no deal Carvana! I should've listened to all of the negative reviews, so new buyer beware, it could be weeks before you get your car...
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Carvana
John, thank you for your valuable feedback about your car buying journey. We do our best to abide by every customer’s scheduled date and time for delivery, but sometimes fall short on this. We are so sorry that you encountered this, as we know how frustrating it must be. We truly appreciate your patience and understanding. Thank you for taking a chance on Carvana and we hope the vehicle delivered makes up for your delay. We thank you for being part of the Carvana family throughout the hiccups.