I am taking the Total Restore for over a month now with some improvement. It is a bit pricey, but if my condition gets better, I will definitely buy it again.
What impressed me was the great customer service.
Bottom Line: Yes, I would recommend this to a friend
34 people found it helpful
Link to this ReviewI ordered six bottles of Total Restore in December 2018 for me and my family and when I went to pick up my order at the post office, I had to pay $56 handling fees. I was disappointed that this was not disclosed.
In January my credit card was charged another 6 bottles, $320 Canadian plus the handling fee. I was out almost $800.
When I called customer service, the representative politely informed me that they can offer 40% off the second shipment but there is nothing else they can do.
I never signed up for automatic order so they just sent me another shipment knowing that I will probably not return it due to the numerous fees:
1) $54 handling fee.
2) US exchange fees.
3) Return fees.
Since we only noticed a 10 to 20% improvement in our digestive health, we will return both shipments.
There are many great products out there with an excellent reputation, and unfortunately, this is not one of them.
If you wish to avoid frustration, stay away from this product.
Company Response from Gundry MD
Mariana, I'm very sorry to hear about your experience. Unfortunately, we have no control over a countries custom charges as only about 10% of incoming packages are selected for customs. Typically, Gundry MD is not responsible for custom charges as we have no idea when or how much you will be charged. In regards to your extra 6 bottles, I'd be happy to issue you a full refund. Please email me at aria@gundrymd.com and I can get that process started for you right away.