We started at a well-known suit brick and mortar store and were not impressed. I searched on the internet and came across The Black Tux. And I am so glad we went with The Black Tux. The customer service was excellent. And the suit was so nice! My husband looked amazing!
After we placed the rental order, we were contacted right away so that they could verify the sizes we ordered. They asked some questions about body size and type. The responses were almost immediate every time I responded to them.
The suits came a day ahead of schedule. The box they come in is very cool. The return shipping label was already attached under the original shipping label and they even had a strip of tape inside the box to use for returning the suit. They also had little cards inside that had tips about the suit and information on how to get a replacement if anything wasn't the right size, or there was a defect. The groomsmen suits came with a funny and informative keepsake book on being a great groomsman.
My dad's suit jacket was too small and to be honest, my parents didn't contact The Black Tux within the requested time frame to get a replacement. Despite that, another suit arrived extremely fast and with plenty of time to spare, and it was the perfect fit.
I can't say enough good things about this company. We were very impressed, especially since everything comes through the mail.
The suits arrived in ready to wear condition. No wrinkles! We took it out of the box as soon as it arrived and literally did not have to have the wrinkles removed. (But if we did, they offer to pay for a local company to remove the wrinkles!)
To sum it up, we highly recommend The Black Tux. My husband looked amazing and the entire process was so easy. When we need suits in the future, this is the only company we will use! And they had the best price we could find also!
Bottom Line: Yes, I would recommend this to a friend
