I ordered ONE bag of ActivatedYou. I was charged three times for the one bag. Then they charged me $90 for an unknown reason. They also made it look like in the check out that I wasn’t getting bonus merch added to the total but I was actually being charged separately $98 and another $46. Customer service was a complete joke. Had me on hold for 20 minutes to speak to a manager who was a douche. Would NEVER EVER buy from here again. They never offered me any consolation. Got my credit card turned off as well from the $400 of pending charges I didn’t authorize. HORRIBLE! Definitely telling anyone I can to never buy here again!
Bottom Line: No, I would not recommend this to a friend
15 people found it helpful
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Company Response from Chloe Lee
Hi Kelsey, I'm Chloe from ActivatedYou. I am so sorry about the frustrating experience you had while checking out on our site. It sounds like you accidentally purchased a few extra orders at check out. I'm so sorry that this was not clear. I would like to issue you a full refund right away. Please e-mail me directly at Chloe@ActivatedYou.com and I will begin the refund process. I would also like to get a few more details from you regarding your customer service experience to ensure that this never happens again. On behalf of everyone at ActivatedYou, I'm so sorry about this frustrating experience but I look forward to hearing from you and making this right.